Mike Lange
Mike Lange at Mercedes-Benz of the Woodlands
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Mike Lange | Page 2

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
363 Reviews

Dealership Experience

9 yrs

Industry Experience

22 yrs, 8 mos

5.0

363 Reviews

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363 Reviews of Mike Lange

November 26, 2023

Dealership Rating
Employee Rating

Never any concern when Mercedes Benz of the Woolands services my SL 550. It’s always done to perfection…and the facility for sales, service, customer care is top shelf. More

by flyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Mercedes-Benz of the Woodlands responded

Hi flyfish, thank you for your amazing review! We're thrilled to hear that you had a perfect experience with our team at Mercedes Benz of the Woodlands. We strive to provide top-notch sales, service, and customer care. We appreciate your support and look forward to serving you again in the future!

October 05, 2023

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excellent service. quick shuttle service. friendly staff. amneties are good. overall quality is excellent and satisfactory. More

by sgupta
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 30, 2023

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Always professional. My car has over 100,000 miles. Mike and the service team keep me worry free. I couldn’t be happier!! More

by derrilynbabin
Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

Great service and communication. Mike Lange has taken good care of our MB's for years. Thanks Mike!! More

by lawsonj_1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 07, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 02, 2023

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There work is impeccable and they always treat you like family! I’m on my 3rd MB and this is my go to dealer. More

by Tmoss
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 23, 2023

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Great customer Service. The employees were very helpful and friendly. My vehicle was returned on time and John kept us informed of any changes. More

by jcthouston2007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada

Aug 23, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2023

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Employee Rating

Excellent service from start to finish. Mike Lange is a pleasure to have as my service writer. I would highly recommend Mike and Mercedes of the woodlands to anyone looking to purchase a ca More

by klbland
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that Mike and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 05, 2023

Dealership Rating
Employee Rating

Mike and the service mechanic were great, completed the service as estimated and on time. Mike is great to deal with More

by Jim Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Jim, for your business and this review. We're happy to hear that Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 27, 2023

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Everyone was very nice and extremely helpful. The show room and dealership itself was very nice. Thank you. More

by mlhoward0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon

Jul 28, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 22, 2023

Dealership Rating
Employee Rating

Since October 2017 I've been using MBoTW for Service. Mike Lange and the Service Techs consistently exceed my expectations by listening to my observations / concerns, troubleshooting and identifying th More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walding

Jul 24, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, Steve, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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