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Donald Hutchins.
Donald Hutchins
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Donald Hutchins
Service Client Advisor
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
Dealership Experience
4 yrs, 2 mos
Industry Experience
20 yrs, 10 mos
26 Reviews of Donald Hutchins
March 06, 2021
"Noelia was awesome! She’s very attentive and when I could..."
- DpalomoNoelia was awesome! She’s very attentive and when I could get assistance from my sales rep, she stepped up to the plate and help me find answers and escalate to resolve.
Read MoreOther Employees Tagged: Liz Rincon, Nic Botusan, Noelia Salazar-Murphy , Fred Gallucci
Helpful 
March 03, 2021
"I always get great service when I visit my dealership...."
- ambernlovittI always get great service when I visit my dealership. The service staff is very friendly and helpful if I have any questions or concerns. The waiting area is very comfortable and there are areas for me to use my laptop so I can work while I'm there.
Read MoreMarch 01, 2021
"I’ve been to two different Mercedes dealerships in north..."
- AnniI’ve been to two different Mercedes dealerships in north Houston. Mercedes-Benz of The Woodlands was by far the better experience. I chose to buy and have my car serviced here for the fact that customer service is top notch, the dealership is very organized, and the experience is seamless.
Read MoreOther Employees Tagged: Toni Jones, Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Noelia Salazar-Murphy , MARY DAMIAN
February 09, 2021
"Best service ever. And a fantastic dealership overall it..."
- G WagonBest service ever. And a fantastic dealership overall it appears from my first trip in. I drove to 3 hours to Conroe from Dallas, and my G63 broke down strangely due to a software issue. Dealership had a two truck dispatched, and so I did not ride in a two truck they sent a service vehicle with very professional and kind driver. Service Manager dropped what he was doing and got on my problem. As we rolled into dealership, Service Manager was waiting, got me to a top Advisor and vehicle was back in repair with lead mechanic within 5 minutes. Sadly the repairs needed some time, so I was quickly escorted to a shiny new Mercedes Loaner car full of gas and sent on my way home without delay. Amazing. The dealership stayed in communication until repairs were diagnosed and completed, plus a test drive or two to assure problems were resolved 100%. Then...the Service Advisor drove the car, on Saturday night to my home! Picked up loaner and was off. Folks, this does not normally happen as you hear mostly nightmares in similar situations. Thank you Mercedes Benz of the Woodlands!
Read MoreOther Employees Tagged: Anthony Walding, Fred Gallucci , Anthony Walding - Service Manager
February 08, 2021
"Both Mark and Donald are top professionals who deliver..."
- Wandawilson4222Both Mark and Donald are top professionals who deliver excellent service. They seem to really care about their customers. I love Mercedes Benz of the Woodlands!
Read MoreOther Employees Tagged: Nic Botusan, Mark Escobar, Noelia Salazar-Murphy , Fezan Uddin
February 06, 2021
"This dealership and it's staff take customers 1st..."
- Spatel2506This dealership and it's staff take customers 1st priority!! They are there for you all the way till you get your car and go above and beyond. I drive over 70 miles to this dealership for a reason. And always been taken care of .
Read MoreFebruary 03, 2021
"Outstanding service! I will never go to another location..."
- Rbullock_2Outstanding service! I will never go to another location in north Houston. I have a real appreciation after trying to visit another location in north Houston near my home. I will continue to make the 30 minute drive to The Woodlands location for their outstanding service.
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