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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 25

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,105 Reviews
4.5

1,105 Reviews

Write a Review

1105 Reviews of Mike Majors

January 07, 2024

Dealership Rating
Employee Rating

Family Hyundai provide the service requested in a reasonable time and with professional work quality More

by GMROLEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Jan 08, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 05, 2024

Dealership Rating
Employee Rating

Great service, trustworthy technicians on time for appointments swift at taking care of problems concerned and caring More

by MARILEEZIL1944
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Have worked with them all

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Jan 05, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

Dealership Rating
Employee Rating

The service department person who worked with me was very friendly, and the waiting room was clean. More

by cloney.cassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 24, 2023

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Employee Rating

Best experience in ever had in a long time . Thank you so much for the service More

by jenideortiz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Dec 27, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 21, 2023

Dealership Rating
Employee Rating

Your service is very competent. I have never had an issue dealing your staff at Family Hyundai! More

by RAPACKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Dec 21, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 19, 2023

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Employee Rating

I came in to have my automatic start fixed, and my brakes looked at. Instead, I received an oil change, and none of the original work that I needed done was received. I wasted five hours just to get an Oil C More

by DOMA900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 22, 2023

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 19, 2023

Dealership Rating
Employee Rating

Facility is clean and the people are friendly and helpful. Vehicles have always been serviced in a timely manner. More

by CLANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

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Dec 19, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2023

Dealership Rating
Employee Rating

Efficient service. Greeted quickly and very organized. Clean and comfortable waiting area with refreshments provided. Clean washrooms. Service explained once completed. More

by LW1777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Begeske

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Dec 18, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 14, 2023

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Employee Rating

Everyone was VERY helpful and NICE. Al and Ricky helped me find the car of my dreams and get my car scheduled for my rust proofing service appointment. Everyone at the service departmen More

by CFB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Ricky Gushi, TJ Schmitt, Michael Kratschmer, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin

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Dec 14, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2023

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Employee Rating

Nice people ! I wish they had more mechanics on the side to finish job faster. More

by LUCULESCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 14, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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