Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 26

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,105 Reviews
4.5

1,105 Reviews

Write a Review

1105 Reviews of Mike Majors

December 09, 2023

Dealership Rating
Employee Rating

Highly recommend very clean establishment Also, Mr. Maurice was very professional and helpful. Highly recommend will be coming back. More

by TANEEJAHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Very directive and appointing to my needs very professional. Thank you for cleaning my car as well.

Dec 10, 2023

Family Hyundai responded

Thank you so much for your kind words for Maurice, and for taking the time to leave us this wonderful feedback!

December 02, 2023

Dealership Rating
Employee Rating

As always a professional and attentive service provided. Work was delivered and preformed as one expects from Family Hyundai. More

by QUOVADIS7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Dec 03, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate your business and hope to see you again soon!

December 01, 2023

Dealership Rating
Employee Rating

Great service at Family Hyundai as usual. That’s why I keep coming back. Sad to see Tom is gone from service but hope he is enjoying his retirement More

by MUGUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 01, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2023

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The atmosphere inside the dealership was very comforting. The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experie More

by FCHEX01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kim DeVries, Robbie Watson , Salesperson Jaclyn

Nov 30, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2023

Dealership Rating
Employee Rating

Horrible customer service, and even worse service department. Every time I had to bring my car in for service it turns into a nightmare. The car is there for way too long just for diagnosis and to More

by tommyd524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 02, 2023

Family Hyundai responded

Tommy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 27, 2023

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Employee Rating

quick to fix . same day great. explained the problem fixed. also looked at other 2024 models More

by JACK2491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Nov 27, 2023

Family Hyundai responded

Jack, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 26, 2023

Dealership Rating
Employee Rating

Quick and easy service, communicated through entire process, I'm very happy with the service More

by JKOWALCZYK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 27, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2023

Dealership Rating
Employee Rating

The best people to work with very understandable kind and caring The person I worked with was amazing More

by MAJEDA .MAKHAMREH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 26, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 25, 2023

Dealership Rating
Employee Rating

I have never been turned away when I had a problem with my vehicle thanks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Nov 26, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 24, 2023

Dealership Rating
Employee Rating

Very courteous Got in and out quickly just what I was told Lobby nice & clean More

by KELLIS113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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