Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 27

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
925 Reviews
4.6

925 Reviews

Write a Review

925 Reviews of Mike Majors

February 19, 2023

Dealership Rating
Employee Rating

Did not like waiting 2 hours for a recall when I came for a different appointment 1st but it all worked out in the end & I was happy with the service over all More

by brychtajenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Family Hyundai responded

Thank you for this feedback, Jenn. While we apologize for the long wait, we are glad that you had an overall positive experience! We sincerely value your business and look forward to your next visit.

February 19, 2023

Dealership Rating
Employee Rating

I have been having my car serviced here for 13 years. Service Advisors, Tom and Colin always provides professional, honest, and keeps you informed, service More

by anndoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Feb 19, 2023

Family Hyundai responded

Ann, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tom and Colin and don't hesitate to let us know if we can be of further assistance.

February 18, 2023

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Employee Rating

Employee was knowledgeable and efficient. Also friendly. Work was done quicker than expected. I was very satisfied with my visit to the service department. More

by plynch60620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 19, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 17, 2023

Dealership Rating
Employee Rating

They are Extremely Courteous and Professional Dealership that places a Priority on Quality Work but Customer Satisfaction as well 😎 More

by MONSON_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 19, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 17, 2023

Dealership Rating
Employee Rating

I have full faith and trust in Family Hyundai service department. Have bought several vehicles at Family Hyundai More

by MKUDIA12721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Feb 19, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 17, 2023

Dealership Rating
Employee Rating

Always treated well by the service writers. Work is always done in a timely fashion. More

by PBC167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, Matt in service also 5*

Feb 19, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 15, 2023

Dealership Rating
Employee Rating

It clean even with the contraction going. Every one talk to you nicely take time and listen to you. More

by IMOGENELITTLEPAGE0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin

Feb 15, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 11, 2023

Dealership Rating
Employee Rating

Had talked to Mike Major when engine stalled and needed a tow. Was friendly and helpful. Was also a help in getting a loaner until my car was done with the engine replacement. More

by Scotttheriault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Scott, and we look forward to working with you again.

February 11, 2023

Dealership Rating
Employee Rating

The service department works very hard and they come through every time; The service department is always busy and these guys work very hard More

by elzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 13, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 10, 2023

Dealership Rating
Employee Rating

It was professional and efficient. The intake person was excellent and addressed all my concerns. More

by kgesa
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Feb 12, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Mike, Colin, and our team appreciate your business and hope to see you again soon!

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