Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 27

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,105 Reviews
4.5

1,105 Reviews

Write a Review

1105 Reviews of Mike Majors

November 22, 2023

Dealership Rating
Employee Rating

I love them they are always helpful and informing They do all they can so that you can be happy an walkout with what you want without an hassle. More

by achristmon24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

November 20, 2023

Dealership Rating
Employee Rating

They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2023

Dealership Rating
Employee Rating

Good service and friendly staff. Service done in a timely manner. Will be coming back. More

by CJONES736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2023

Dealership Rating
Employee Rating

We just felt very comfortable we the way we were treated. Everyone was nice and helpful throughout the process. Jaclyn was extremely helpful and very knowledgeable. More

by FCHEX01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 14, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaclyn met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2023

Dealership Rating
Employee Rating

I was very worried when my service advisor retired that I wouldn’t receive the excellent service I was always given. ( He was the reason I bought my second Hyundai from Femily.) My new advisor Mike Majors wa More

by BOBBEE160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bobbee, please let us know.

November 09, 2023

Dealership Rating
Employee Rating

The employees at Family Hyundai are friendly and the services done on my vehicle has been great. More

by CAMPELLCAROL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Nov 10, 2023

Family Hyundai responded

Carol, Thanks for sharing your thoughts about your experience with Family Hyundai. Colin, Mike, and our team appreciate your business and hope to see you again soon!

November 08, 2023

Dealership Rating
Employee Rating

Was over charged for diagnosis, was told it was because of their computer systems being down and couldn't run my vehicle to see what was wrong so they had spent a few hours on the vehicle without finding o More

by MEYER2283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

Nov 11, 2023

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2023

Dealership Rating
Employee Rating

The service at this dealership goes above and beyond to take care of my car with quality and efficiency More

by Nick Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 08, 2023

Family Hyundai responded

Nick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2023

Dealership Rating
Employee Rating

I have been dealing with Mike in service for 10 years he is excellent. I can get an appointment that's convenient for me. He arranges a drop me off and pick up if needed. My car is always done on time. Mik More

by DEBP8929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Larry Edwards

Nov 06, 2023

Family Hyundai responded

We are very happy to hear Mike always provides you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2023

Dealership Rating
Employee Rating

Clearly had a vibration with the brakes @ 20 mph. sold me the vehicle that way. Sales manager wouldnt approve the brakes to be fixed. More

by GUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Lechowicz, Toni Ivanovic , Cory Keller, Cole Nicholson

Nov 09, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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