Mike Martell
Mike Martell at Cityside Subaru

Mike Martell

Assistant Service Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Mike Martell

September 30, 2025

Dealership Rating
Employee Rating

The Cityside Service Department went over and beyond my expectations. Mike Rossi made the whole process so seamless. Thank you so much! More

by MBetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

Dealership Rating
Employee Rating

We have purchased or leased our last 4 cars from cityside because we feel they are working to do the best for us.. More

by mjHALEY45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2025

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

October 22, 2024

Dealership Rating
Employee Rating

The new store is very nice and roomy. All staff members are very welcoming and friendly, as always. More

by eyoungre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro, Karen Vieira, Eric Burd, Brian O’Malley , Matt Lynch, Will Pauls, Dan Rosengarten

Nov 02, 2024

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2024

Dealership Rating
Employee Rating

Cityside Subaru is a great business. Lots of experienced and friendly staff. Will continue use them for terrific service. More

by BS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira , Matt Lynch, Will Pauls

Nov 02, 2024

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2024

Dealership Rating
Employee Rating

My experience with CitySide Subaru was stressless, easy and very pleasant. I got exactly what I wanted with no hard-sell. I was treated with exceptional customer service, respect and smiles throughout the More

by patrick.aloi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fabio Corredor

Nov 02, 2024

Cityside Subaru responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2024

Dealership Rating
Employee Rating

Excelente por decirlo menos. Mr Flavio Fonseca es la segunda vez que le compro un auto. Magnífica atención More

by CURRAMBITA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Cityside Subaru responded

Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en Cityside Subaru. ¡Esperamos que continúe eligiéndonos para todas sus necesidades automotrices! ¡Cuidarse!

October 12, 2022

Dealership Rating
Employee Rating

I had an excellent experience at Cityside. Flavio was an expert in his field and did his very best to support me throughout my first car purchase. I should also note that I LOVE my vehicle. More

by SippinBud
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca, Michael Fuller

Oct 20, 2022

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

Dealership Rating
Employee Rating

Mark is excellent. He goes the extra mile!! Our fourth car from here. He is very knowledgeable. He is patient. Makes for a very pleasant car buying experience. More

by Maddy4648
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Michael Nelson, Nathan Williams, Alex Stepanov, Karen Vieira , Joe Cisek, Matt Lynch, Will Pauls

May 06, 2022

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Mark. He is a professional and an excellent representative of CitySide Subaru.

April 01, 2022

Dealership Rating
Employee Rating

I have been a customer of CitiSide Subaru for over 15 years and 4 different Subarus. They provide excellent customer service in the service department and provide fair deals on both new and used cars More

by mmcl2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano, Karen Vieira , Joe Cisek, Matt Lynch, Will Pauls

Apr 04, 2022

Cityside Subaru responded

We greatly appreciate you being such a loyal customer and for the repeat business! Thank you for your continued support throughout the years!

February 24, 2022

Dealership Rating
Employee Rating

Best service I've received from a dealership. Would recommend. Very professional and responded quickly to anything I had asked. More

by Landers182
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano

Feb 25, 2022

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for giving us the opportunity and for sharing your experience with others.

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