Mike McNeil | Page 21

outstanding customer service You get a warm feeling inside when dealing with this organization. They remind you of Church, being ushered in and welcomed at the front door. The com You get a warm feeling inside when dealing with this organization. They remind you of Church, being ushered in and welcomed at the front door. The complete staff were nice, friendly, and professional. Everyone was well trained in their department and knew their job. I recommend Dodd RV Sales to anyone that wants to be a First time owner of a New or Used RV. Two thumbs up. A plus Mark Green Hampton Virginia More

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A wonderful experience beyond our expectations. This was our first time in purchasing a travel trailer. Everyone we encountered was so kind and friendly. The employees who worked with us were the be This was our first time in purchasing a travel trailer. Everyone we encountered was so kind and friendly. The employees who worked with us were the best. No pressure tactics, no hidden fees. They were up-front and looked after our best interests. The expertise in each department was so thorough we left with great confidence and knowledge. Give Dodd RV a try. You will not be disappointed. Richard and Joy S More

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Beginning of a new adventure! We are from Pa. and while visiting our family at Fort Eustis we stopped in at Dodd just to look at RV'S with no immediate plans to buy although since We are from Pa. and while visiting our family at Fort Eustis we stopped in at Dodd just to look at RV'S with no immediate plans to buy although since we've been retired it has been an interest of ours. We were shown all that we asked to see and took the information home with us. After discussing it with each other we decided to buy and two months later we closed the deal at Dodd's and are looking forward to seeing the country while visiting our children. The experience we had with Dodd was exceptional from start to finish. Evelyn and Gene Semanoff More

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Amazing experience! Absolutely loved my time at Dodd RV. Everyone went out of their way to provide my daughter's and I with a great experience. The team is among the nic Absolutely loved my time at Dodd RV. Everyone went out of their way to provide my daughter's and I with a great experience. The team is among the nicest people I have ever met which is uncommon at any dealership. They are truly the best and I will never go anywhere else to purchase my campers. They make sure every detail is perfect! More

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Just purchased my 7th RV from Dodd - Great dealership We have purchased 7 travel trailers from Dodd RV. They are a great company - very knowledgable about their products, competitive pricing, very courte We have purchased 7 travel trailers from Dodd RV. They are a great company - very knowledgable about their products, competitive pricing, very courteous and pleasant staff. Jamie, Susie and their staff will do what it takes to make your RVing experience a pleasant one. You can't go wrong with Dodd. More

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Salesmanship We had a little bit of rocky start but everyone was right on the ball to get us what we wanted and get pricing right. Overall a good experience. We had a little bit of rocky start but everyone was right on the ball to get us what we wanted and get pricing right. Overall a good experience. More

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Travel Trailer Purchase My wife and I have been looking to buy a camper for about 3 years and until we visited Dodd RV (Peninsula) we had not found a dealer (or Camper) we we My wife and I have been looking to buy a camper for about 3 years and until we visited Dodd RV (Peninsula) we had not found a dealer (or Camper) we were willing to commit to. Suffice it to say, we have visited many dealers and looked at to many campers to count over that time frame. Our experience started on a rainy day (thunder and lighting) and the sales person (Tina Dew) bravely showed us many campers with a umbrella in her hand trying to keep my wife and my grandson from the rain. I quickly decided we should schedule another visit, which Tina did via email that same day. She had several Travel Trailers ready for us to look at and was very patient with us as we bounced back and forth between campers, often times going back to compare one that we just looked at with our number one and number 2 picks. In the end, we decided on a Tracer Executive 2640RLS. Then the work started. Micheal, Arnold, Gene, Pete and Tom were all ready for us to show up. All loan paper work was ready, the parts department rep walked us through the store and recommended the things we really needed, not what we thought we needed and the Service department had our trailer all hooked up and ready for a very extensive walk through after all the "Other Stuff" was taken care of. Throughout the whole process, Tina continued to check in on us making sure we had cold drinks and anything else we needed to make the process as enjoyable (and that is what it was). I will highly recommend (I already have) that my friends visit Dodd RV (Peninsula) if they are looking at buying a camper. More

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AWESOME EXPERIENCE Awesome experience at Dodd in Yorktown! Great service team, great price, great communication, extremely fast turnaround! Highly recommend for RV p Awesome experience at Dodd in Yorktown! Great service team, great price, great communication, extremely fast turnaround! Highly recommend for RV purchases in the entire Hampton Roads area! More

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Deceitful practices I ASK FOR A PRICE AND APPROXIMATE PAYMENT,WAS TOLD THEY NEEDED INFORMATION FOR A CREDIT SCORE.IT WAS THEN RAN THROUGH A BANK. NOPERMISSION I ASK FOR A PRICE AND APPROXIMATE PAYMENT,WAS TOLD THEY NEEDED INFORMATION FOR A CREDIT SCORE.IT WAS THEN RAN THROUGH A BANK. NOPERMISSION More

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This Place Rocks! Hello everyone, I am picky and a hard critic type person, I own my own business and i believe customer service is Number one and I live it and make it Hello everyone, I am picky and a hard critic type person, I own my own business and i believe customer service is Number one and I live it and make it part of my life each and every day. In America we have lost that, at least I thought so. Dodd RV made me a believer again that there is a true American company out there and they care. They believe in taking care of you and the price does not matter. Dodd started a true and honest business and the Family has continued his legacy. If you are looking for a great honest friendly place to one shop, look around and then buy something great you will enjoy and have a smile on your face, and then Dodd RV is the place. The Bang for the buck is there, the customer care and service is above reproach, clean friendly, honest, fast and willing to go the extra mile. The American Pride and dream is with Dodd and the Dodd team and the extended family. I am believer that American can survive and prevail and overcome and grow again to be the best of the best. Dodd made me believe once again we can do it. If you think you did not get the service you expected contact me on Facebook, you will see me and I will make a call and ensure you do, that is how much Dodd makes me feel about them and entrust they will do the best they can compared to any other company! Thank you sir, Henry and Barbara S! More

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