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Mike Munsey
Mike Munsey | Page 16
General Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
181 Reviews
Dealership Experience
23 yrs, 3 mos
Industry Experience
41 yrs, 8 mos
181 Reviews
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181 Reviews of Mike Munsey
May 28, 2023
Mel Dobbs was excellent. Made the experience better than anticipated. I typically hate dealing with purchasing a new car, but this experience helped to change my mind. Made the experience better than anticipated. I typically hate dealing with purchasing a new car, but this experience helped to change my mind. More
by wperkinson1
Verified CustomerOther Employees Tagged: Kevin Johnson, Mel Dobbs
May 25, 2023
This is my second new car purchase from Southern and your people were great , as usual. Norris is a delight and I enjoyed working with him Keith was very professional and did not hold up the financing pr people were great , as usual. Norris is a delight and I enjoyed working with him Keith was very professional and did not hold up the financing process at all. I would like to say something about Mike, but, I just do not remember him. More
by writtenword2000
Other Employees Tagged: Keith Kelso, Norris Timmons
May 24, 2023
We bought our first Subaru from the previous dealer in 2018. There is no comparison between Mel Dobbs and our previous salesperson. If you want someone to communicate clearly and concisely and that has th 2018. There is no comparison between Mel Dobbs and our previous salesperson. If you want someone to communicate clearly and concisely and that has the customers' best interests in mind, Mel was superb. More
by MAYLANDHOKIE
Other Employees Tagged: David Nicely, Mel Dobbs
April 27, 2023
My salesman was great. He helped me through every part of it. I answered every question that I had he was right on top of everything, and I would come back to this dealersh He helped me through every part of it. I answered every question that I had he was right on top of everything, and I would come back to this dealership and buy again. More
by Onebead01
April 21, 2023
Mel was incredibly patient and made sure to answer all of my questions to my satisfaction. He was very straightforward and easy to work with. Everyone I interacted with at Southern Team was pleasant and work my questions to my satisfaction. He was very straightforward and easy to work with. Everyone I interacted with at Southern Team was pleasant and worked to make sure that we were happy with our purchase and our dealership experience. I would recommend this dealership to friends and family. More
by beltz.kristin
Other Employees Tagged: David Nicely, Mel Dobbs
April 19, 2023
Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assure you I will return! Many thanks. More
by JOYCENOELL
Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Keith Kelso, Maria Durham, Troy Brickner , Mike Adams (Hyundai), Mike Adams (Subaru), Delisa Alvis
April 04, 2023
I purchased a Rogue in 2016 & got the environmental pkg for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me to keep getting them cleaned. I asked them to remove the dealership name from my car bcuz of the poor service. This year I purchased a 2023 Rogue and asked if I could have the seats cleaned in the 2016 Rogue again b4 the warranty expired, what a hassle! No one could fine my paperwork, I was told they could try to find it but it would be a lot of legwork! Finally they agreed to clean them “as a ONE TIME courtesy”. I paid a lot of money for the warranty. I was also told that the times I did leave it to be cleaned it was only surface cleaning not extraction which is what I paid for! So, for 7 years I didn’t get the service I paid for. No wonder the stains kept coming back. I was told the seat covers would be removed and new ones put on if the stains came back but then, when the stains came back they didn’t honor the warranty!! I had paperwork but it didn’t matter, I only got surface cleaning. Why sell the package if u aren’t going to honor it?? I will be asking the dealership to remove the name from my new car too. I was hoping since the name changed maybe it was better but, same ppl run it so same old service or, lack there of! More
by sohappy2be
Other Employees Tagged: Bill Ferguson, Mike White, Keith Kelso, Danielle Starkey , Cheryl who greets everyone and answers the phone is wonderful!! Helpful and very professional!!
March 22, 2023
The team was very helpful especially when answering questions about what car to buy. They took time out of their day to help me and my family. questions about what car to buy. They took time out of their day to help me and my family. More
by Williamthegoodman
Other Employees Tagged: David Nicely, Mel Dobbs
March 11, 2023
They was very nice snd very friendly. . Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL. . Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL. More
by cgjones1979
Other Employees Tagged: Keith Kelso, Norris Timmons
March 02, 2023
Very knowledgeable and friendly staff. They listen and are not pushing you to make a purchase until you ready They listen and are not pushing you to make a purchase until you ready More
by bafrlf
Other Employees Tagged: Horatio Doregos, Keith Kelso, Norris Timmons
