Mike Murray

Walker Ford is very customer-centric. They needed to work on my car in two separate departments so they drove me home in their shuttle and came back to pick me up later in the day. I real They needed to work on my car in two separate departments so they drove me home in their shuttle and came back to pick me up later in the day. I really appreciated that! More

by Susanbaltazar Verified Customer Verified Customer

Report | Print

Took 3 visits and numerous calls to get the problem corrected. Poor communication from service department until Ryan took over, then the problem seemed to be taken seriously and he got it taken care of corrected. Poor communication from service department until Ryan took over, then the problem seemed to be taken seriously and he got it taken care of. More

by kkooyer Verified Customer Verified Customer

Report | Print

Completed all repairs as requested and only charged what was quoted. Service advisor was courteous and pleasant to work with. was quoted. Service advisor was courteous and pleasant to work with. More

by MIKER5906 Verified Customer Verified Customer

Report | Print

Outstanding job done by Walker Ford, their team sets the standard for customer service. Mike Murray is outstanding at his job, very knowledgeable of your service needs, gives excellent feedback and ensures standard for customer service. Mike Murray is outstanding at his job, very knowledgeable of your service needs, gives excellent feedback and ensures the work is done on time and correctly. Always keeps you informed about the work, provides outstanding feedback on the job. More

by Jim Verified Customer Verified Customer

Report | Print

I have been going to this dealership for over 20 years. I have bought numerous vehicles from them and dealt with Mike Murray in service for many of those years. He is a great asset to Walker Ford and a mai I have bought numerous vehicles from them and dealt with Mike Murray in service for many of those years. He is a great asset to Walker Ford and a main reason I’ve been a customer so long. More

by Msmith Verified Customer Verified Customer

Report | Print

They have been so great to mama Phyllis when she had the car. I have continue the Services) there because they are great.. I am in Tampa and they always make accommodations for me. And I really appreciate i car. I have continue the Services) there because they are great.. I am in Tampa and they always make accommodations for me. And I really appreciate it. They’re all awesome workers. They’re great.. More

by Elbainchris@gmail.com Verified Customer Verified Customer

Report | Print

I’m not someone who leaves reviews like this, but enough is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not fully explain certain things for me to make an informed decision. He did not keep me informed or communicate the status of the service work being performed. My car ended up being at the dealership for 5 weeks because he did not listen to me at the very start. I’m disappointed in the lack of “customer service” and the lack of “quality” and care of the work performed. I have to take my car back in for service to fix the things that should have been done in the 5 weeks they had my car. Seriously!!!! More

by SHERRY.SHOWMEGIRL Verified Customer Verified Customer

Report | Print

Professional and proficient. Always work my service around my schedule. Wait time is timely and convienant! Always work my service around my schedule. Wait time is timely and convienant! More

by Jack Verified Customer Verified Customer

Report | Print

Best dealership around! Great customer service and always take care of me. Do great job servicing vehicle and offering solutions Great customer service and always take care of me. Do great job servicing vehicle and offering solutions More

by Blitty Verified Customer Verified Customer

Report | Print

Excellent service. Had an emergency situation and they got right on figuring out the problem and providing a solution Had an emergency situation and they got right on figuring out the problem and providing a solution More

by EMULORRA Verified Customer Verified Customer

Report | Print