Mike Murray

I’m not someone who leaves reviews like this, but enough is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not is enough. My Service Advisor did not listen to my needs or concerns about my car. He was arrogant, dismissive, and defensive with me. He did not fully explain certain things for me to make an informed decision. He did not keep me informed or communicate the status of the service work being performed. My car ended up being at the dealership for 5 weeks because he did not listen to me at the very start. I’m disappointed in the lack of “customer service” and the lack of “quality” and care of the work performed. I have to take my car back in for service to fix the things that should have been done in the 5 weeks they had my car. Seriously!!!! More

by SHERRY.SHOWMEGIRL Verified Customer Verified Customer

Report | Print

Professional and proficient. Always work my service around my schedule. Wait time is timely and convienant! Always work my service around my schedule. Wait time is timely and convienant! More

by Jack Verified Customer Verified Customer

Report | Print

Best dealership around! Great customer service and always take care of me. Do great job servicing vehicle and offering solutions Great customer service and always take care of me. Do great job servicing vehicle and offering solutions More

by Blitty Verified Customer Verified Customer

Report | Print

Excellent service. Had an emergency situation and they got right on figuring out the problem and providing a solution Had an emergency situation and they got right on figuring out the problem and providing a solution More

by EMULORRA Verified Customer Verified Customer

Report | Print

Stacy? Have now purchased 3 vehicles from her! Should be salesperson of the year again. Worked with us on negotiating a good price, saw to it that we knew a Have now purchased 3 vehicles from her! Should be salesperson of the year again. Worked with us on negotiating a good price, saw to it that we knew all features of the new Explorer, and had it ready to drive away without delay. I must add on Jackson Hall. Explained all additional options available for the Explorer and made it easy to complete all the "paperwork". More

Report | Print

Awesome service, time after time Walker exceeds my expectations , love the detail shop, Ben and the guys are awesome expectations , love the detail shop, Ben and the guys are awesome More

by ROBERTGETEK Verified Customer Verified Customer

Report | Print

Excellent service with Ryan and Mike and Tracy is the best!!! Keep up the great work!!! best!!! Keep up the great work!!! More

by CANNAMERC1970 Verified Customer Verified Customer

Report | Print

I used to have a dealership. You can count. Problem solved. Professionally taken care of Service writer kept me informed constantly and delivered as expected. You can count. Problem solved. Professionally taken care of Service writer kept me informed constantly and delivered as expected. More

by dlyle2481 Verified Customer Verified Customer

Report | Print

I was very uncomfortable. I was not treated as well as the first time I received service for my car. I was not treated as well as the first time I received service for my car. More

by TONYT153 Verified Customer Verified Customer

Report | Print

Walker ford us awesome from service to sales to finance ! !!! Thank you for the attention to detail !!! !!! Thank you for the attention to detail !!! More

by Rangerd Verified Customer Verified Customer

Report | Print