Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 4

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
619 Reviews
5.0

619 Reviews

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619 Reviews of Mike Needham

February 27, 2025

Dealership Rating
Employee Rating

When we brought in our 2021 Subaru Ascent due to burning smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of ou More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Subaru of Jacksonville responded

We are so happy Mike was able to help you get your Subaru covered! Thank you for trusting us with your Subaru and being part of our SOJAX family. We look forward to seeing you again.

January 26, 2025

Dealership Rating
Employee Rating

I felt very comfortable and safe during visit. All employees were very relaxed ans friendly. More

by lizstacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Subaru of Jacksonville responded

Thanks for the kind words about our team. We are so happy you enjoyed your visit and we appreciate you being part of our SOJAX family!

January 18, 2025

Dealership Rating
Employee Rating

Great service and pricing from Jimmy V on my new Subaru Forester! I've been a long term customer and this is my second Subi from them. More

by donfrance2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Jim "Jimmy V" Van Soest

Jan 20, 2025

Subaru of Jacksonville responded

We truly appreciate you and your loyalty! Thank you for being such an awesome part of our SOJAX family!

December 24, 2024

Dealership Rating
Employee Rating

My sales person was jimmy. I found him to be very knowledgeable and helpful. This is the second purchase from Subaru of Jacksonville and the support has been exceptional. I hig More

by Jortz954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Pitts , Kyle Shifflett, Jim "Jimmy V" Van Soest

Dec 24, 2024

Jortz954 responded

Best buying experience

December 05, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable and caring staff. This is my 3rd Subaru purchase and I keep coming back to Sabino Martinez and South Jacksonville Subaru. I recommend them both to anyone I know who is More

by grey lady
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabino Martinez , Steve Barba

Dec 06, 2024

Subaru of Jacksonville responded

Wow! Thank you for the awesome review and trusting us to continue helping you with your Subarus! We truly appreciate you and love having you as part of our SOJAX family!

November 11, 2024

Dealership Rating
Employee Rating

Buying a car is the worst experience for me. This time was different. I really appreciated the service. I was able to get the car I wanted at a price I could afford . thank you. More

by liz2850
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

Nov 12, 2024

Subaru of Jacksonville responded

We are SO glad we were able to change your experience with buying a car! Thank you for giving us the opportunity to earn your business and welcome to our SOJAX family!

November 11, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. Jerry provided great service with no pressure. Highly recommend them! More

by Dianne
Recommend Dealer
Yes
Nov 12, 2024

Subaru of Jacksonville responded

Thank you for the great review and for being part of our SOJAX family!

October 28, 2024

Dealership Rating
Employee Rating

Great service. Very straight forward. There to work with you and receive minimal to no jerking around. More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro , AJ Miller, Matt Mowatt

Oct 28, 2024

Subaru of Jacksonville responded

Thanks for review and for being part of our SOJAX family!

October 18, 2024

Dealership Rating
Employee Rating

They found a solution to my vehicle’s problem and resolved it within a reasonable timeframe. More

by FL driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Subaru of Jacksonville responded

Thanks for the great review! We appreciate you being part of our SOJAX family!

September 12, 2024

Dealership Rating
Employee Rating

Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m More

by kg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Department, Jerry Johnson, Service Department, Tommy Vergara , Andrew Bowman, Russell Hyatt, Kyle Shifflett

Sep 12, 2024

Subaru of Jacksonville responded

Wow - 9 years! Thank you for trusting us to help you with your Subaru purchases and service. We are so happy you have had great experiences with our team and we love having you as part of our SOJAX family. We look forward to seeing you soon!

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