Mike Needham
Mike Needham at Subaru of Jacksonville
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Mike Needham | Page 3

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
575 Reviews
5.0

575 Reviews

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575 Reviews of Mike Needham

February 07, 2024

Dealership Rating
Employee Rating

I recently needed a minor repair. Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased More

by Wise Guys
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Subaru of Jacksonville responded

Wow - 7 cars?! Thank you so much for trusting us to help you with your (MANY) Subaru purchases and servicing them. We truly value you so much. Thank you for being such a big member of our SOJAX family!

January 19, 2024

Dealership Rating
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Just got a second car from Steven. Third from this dealership. He has been very helpful and pleasant to deal with on these last two cars. Everybody at this dealership rocks! More

by marasunflower
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Trade-in Experience
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Recommend Dealer
Yes
Jan 22, 2024

Subaru of Jacksonville responded

Wow, thank you so much for trusting us over and over and over again to help you with your vehicle needs. We are so happy to read the SOJAX team takes care of you and you're happy with us. Thank you for being part of our family!

January 14, 2024

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I took my car in for a service recall Friday expecting it to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(servicesh More

by Tim Allen
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2024

Subaru of Jacksonville responded

We will always do what helps the customer! Thank you for trusting us with your Subaru and for being part of our SOJAX family. We look forward to seeing you again.

January 12, 2024

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Mike Needham in the service center went above and beyond to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. More

by carinamariev
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2024

Subaru of Jacksonville responded

Thanks for the great review and kind words about Mike! We love having you as part of our SOJAX family!

January 10, 2024

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Mike Needham made my regular service and installation of a new battery so simple and easy! More

by estrickland
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jan 11, 2024

Subaru of Jacksonville responded

We're happy your visit with us was an easy one! Thank you for trusting us with your Subaru and for being part of our SOJAX family. We look forward to seeing you again.

December 31, 2023

Dealership Rating
Employee Rating

Dave Bailey was very helpful in assisting and answering questions about I had about servicing my 2024 Subaru Outback. He was patient with me, teaching me about how all of the new technology works. Thank yo More

by vb36824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Subaru of Jacksonville responded

We are so happy to read about your great experience with Dave! Congrats on your New Outback, we hope you're loving it. Thanks for being part of our SOJAX family!

December 29, 2023

Dealership Rating
Employee Rating

Always professional, courteous & prompt service. The team and especially Mike Needham always get it right More

by cnpeach
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Service Department

Dec 29, 2023

Subaru of Jacksonville responded

Thanks for the kind words and for trusting us to care for your Subaru! We love having you as part of our SOJAX family!

December 19, 2023

Dealership Rating
Employee Rating

I love the service here! My car was serviced professionally and quickly. They did not pressure me to have work done that I was not prepared to do. They even had a loaner car More

by missy145
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Subaru of Jacksonville responded

Thank you for the kind words and 5-stars! We love having you as part of our SOJAX family and we look forward to seeing you again!

December 15, 2023

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Employee Rating

Service department at Subaru of Jax is great and Mike is the best! They have always been helpful, accommodating, and responsive. Because of the great service we received, we purchased another vehicle from t More

by Amanda C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Subaru of Jacksonville responded

Thank you so much for the trust you put in us to service your Subaru and help you with a new one! We love having you as part of our SOJAX family!

December 14, 2023

Dealership Rating
Employee Rating

I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More

by jolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Subaru of Jacksonville responded

We are so proud that you have an excellent experience with us and our team! Thank you for being part of our SOJAX family. We look forward to seeing you again!

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