Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
611 Reviews
5.0

611 Reviews

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611 Reviews of Mike Needham

October 22, 2025

Dealership Rating
Employee Rating

Tony was super helpful first and second go round just this year. He was super attentive and helpful. Best sales experience! More

by Blake f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Subaru of Jacksonville responded

Thank you so much for choosing Subaru of Jacksonville! Please let us know if we can be of any more assistance.

September 24, 2025

Dealership Rating
Employee Rating

I am always satisfied whenever I come to this dealership and Tony did not disappoint! Service is always exceptional and we ended up buying a new car today because Tony took the time and patience to work wit More

by atlmotohoney27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2025

Subaru of Jacksonville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Jacksonville.

September 23, 2025

Dealership Rating
Employee Rating

The service department does a great job overall, gives good estimates of how long a job should take, keeps you informed and gets it done right. The employees are personable and communicate well. More

by gjeilers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Subaru of Jacksonville responded

Thanks for sharing your thoughts about your experience with Subaru of Jacksonville. We appreciate your business and hope to see you again soon!

September 22, 2025

Dealership Rating
Employee Rating

Best experience ever. Everyone was so helpful. They provided options on everything (price, car models, accessories). I trust Mike Needham (Service) & he always gives me gr More

by Jennifer Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro, Mark Ogden , Robert Preti

Sep 22, 2025

Subaru of Jacksonville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Jacksonville.

September 02, 2025

Dealership Rating
Employee Rating

Always a great experience at Subaru of Jacksonville everyone is so polite and easy to work with More

by pabloisagenius
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Subaru of Jacksonville responded

Thank you for great review! We are so glad you enjoyed your service experience.

September 02, 2025

Dealership Rating
Employee Rating

I always have an awesome experience here. The service is amazing and fast; Matt is an awesome employee. More

by Peaceolsen28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ovidio Cirtina, Matt Mowatt

Sep 03, 2025

Subaru of Jacksonville responded

Thanks for the great review! We're happy to see you enjoy your visits with our team. Thank you for being part of our SOJAX family!

August 15, 2025

Dealership Rating
Employee Rating

Everything was smoothe and cooperative. ..even delivered the car outta town ...a big help to my daughter who cannot leave work right now. Special mention to Jon (salesman) for his honesty in More

by shaw.from1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2025

Subaru of Jacksonville responded

We're so happy to read you had a great experience with our team! Thank you for the great review and for being part of our SOJAX family!

July 31, 2025

Dealership Rating
Employee Rating

He’s a great person and very easy to work with. He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we tr More

by Celicia Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Subaru of Jacksonville responded

We're so happy you enjoy your experience with John and the team! We are always here when you need us. Thanks for being part of our SOJAX family!

July 28, 2025

Dealership Rating
Employee Rating

Tony was very easy to work with and explained everything through the entire process. Mark in finance also made everything clear and easy! More

by Blake f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Signorile, Mark Ogden

Jul 28, 2025

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family. Congrats on your new Subaru!

June 30, 2025

Dealership Rating
Employee Rating

I am loving my new Forester. Thank you Matthew Mowatt for pairing me with the vehicle that matches my needs. At first I was leaning toward the blue with black rims but the white More

by Marcia Dundas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Mowatt

Jul 01, 2025

Subaru of Jacksonville responded

Congrats on your new Forester! We're so happy you enjoyed both your sales and service experience. Thank you for being part of our SOJAX family!

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