Mike Porter | Page 3

Friendly service and reasonable time for maintenance. Love it when I get coupons in the mail. Love it when I get coupons in the mail. More

by rosielpz Verified Customer Verified Customer

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The staffs are professional and responsible. They make sure to help you in every ways possible to get you satisfied with their service. They make sure to help you in every ways possible to get you satisfied with their service. More

by amandalin4934 Verified Customer Verified Customer

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This is great dealership I have been coming here for about four to five years everyone is great to work with! about four to five years everyone is great to work with! More

by dianar786 Verified Customer Verified Customer

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Had a great experience NormvReeves Honda Superstore Cerritos and Mr. Michael Porter as my point of contact and sales associate. I even traveled from San Diego to purchase my vehicle from them. There wa Cerritos and Mr. Michael Porter as my point of contact and sales associate. I even traveled from San Diego to purchase my vehicle from them. There was always communication between Mr. Porter and myself. Felt like I got a great deal. More

by aangeli425 Verified Customer Verified Customer

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Excellent Customer Service by Joseph Vargas! He is very professional and polite. Thank you very much. He is very professional and polite. Thank you very much. More

by areyes4582 Verified Customer Verified Customer

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Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pilot touring best choice I have made in life. Thank you Kim Kelly highly recommended her and Honda cerritos. More

by nicolebernice5 Verified Customer Verified Customer

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The best dealership in the world that’s true outstanding customer service I will recommend anybody to buy a car or the service go to Norm Honda superstore in Cerritos customer service I will recommend anybody to buy a car or the service go to Norm Honda superstore in Cerritos More

by yunikon Verified Customer Verified Customer

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My 2024 CRV hybrid hit 10k miles yesterday and I was able to get an appointment today for routine maintenance. The service advisor (Aaron) told me I had complimentary oil and tire rotation, but also a rear d to get an appointment today for routine maintenance. The service advisor (Aaron) told me I had complimentary oil and tire rotation, but also a rear differential fluid replacement. That service is $130 and I was told if I did not do it, Honda could void any repairs if my cars transmission were to start having issues. They would see I declined this service and therefore not honor the manufacturers warranty. Funny thing is, I have 2 friends who own the same exact car. Same year, same model CRV Sport Hybrid. They also got their cars at Norm Reeves and also got their first service there too. I was informed by BOTH That NO differential fluid replacement was brought up. That they weren't told it was a must. It was not brought up whatsoever. So why does my same year, same model car @ 10,000 miles needs to have service done at a cost of $130?? Mind you the car was done and I still had to wait 45mns since no one tells you where to go and what to do. I get it's a busy Saturday, but it's a bit chaotic. First and last time I get my car serviced here. Same for my friends. I feel a like I was kind of upsold for a service my new car didn't need. Especially a brand new car. If the metal shavings were an issue (like in Toyota's, who has had to do a massive recall) in the Hondas why doesn't the manufacturer cover this service?? And More-so why didn't Honda make the owners aware?Again, big IF. Thank you for losing my business. More

by cubasmiguelzre323 Verified Customer Verified Customer

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I am always very happy with their service and customer service! Thank you for always taking care of me and my family. service! Thank you for always taking care of me and my family. More

by chavez_leslie Verified Customer Verified Customer

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After visiting two other Honda dealerships I decided to give Cerritos a call. Mike P. was great! he helped me over the phone and we came in to see him. He was attentive and friendly; we did not feel pressu give Cerritos a call. Mike P. was great! he helped me over the phone and we came in to see him. He was attentive and friendly; we did not feel pressured to make the purchase and I walked away with the car that I really wanted. His manager Ray also assisted to get us the best deal. We will definitely be coming back! More

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