Mike Robertson
Mike Robertson at Preston Superstore

Mike Robertson

Ford Service Advisor

Preston Superstore

13600 W Center St
Burton, OH 44021

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3.8
20 Reviews
3.8

20 Reviews

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20 Reviews of Mike Robertson

February 13, 2024

Dealership Rating
Employee Rating

My truck was taken there by another dealer for a repair. They charge me $500 for the repair that it did not need then they charge me another $200 for the Warranty deductible for the repair did and did not r More

by Sspencer8963
Purchase Time
Recommend Dealer
No
Feb 14, 2024

Preston Superstore responded

Thanks for your feedback. I'm glad to hear you and my brother Bill came to an understanding this morning. -Jackie Preston

December 14, 2023

Dealership Rating
Employee Rating

Brian Lightner is by far the best Product Expert I have ever dealt with. I would not go anywhere else but Preston Superstore in Burton Ohio. Brian is kind, professional and knows all the ins and outs of th More

by Jeanienealon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Preston Superstore responded

Thank you for your feedback and business! We appreciate your loyalty! Thanks again, Jackie Preston

November 01, 2023

Dealership Rating
Employee Rating

Respectful courteous service done right the first time with follow up to ensure customers satisfaction More

by mcohol
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 15, 2023

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston

September 26, 2023

Dealership Rating
Employee Rating

The service department is amazing. Bob is sales is the absolute best. I would recommend them to anyone. More

by lmb953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2023

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston

August 28, 2023

Dealership Rating
Employee Rating

Absolutely horrible service department rude to you on the phone Vehicles still sitting outside said the last time they screwed me I would never go back More

by Sspencer8963
Recommend Dealer
No
Sep 27, 2023

Preston Superstore responded

Thanks for your feedback Steve. I'm so glad to hear my brother Bill and our Ford team took great care of you and your car and got all your issues solved. Thanks, Jackie Preston

June 17, 2023

Dealership Rating
Employee Rating

Very helpful and listened to my needs- very happy with the car and customer service More

by lillyh93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Domanovics, Armauni Allen

Jun 27, 2023

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

May 26, 2023

Dealership Rating
Employee Rating

Quick easy to work with good pricing. Very professional sales team and finance team i would recommend Preston Ford to anyone. More

by Cegartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Franck, Armauni Allen , Jake Hall

Jun 07, 2023

Preston Superstore responded

Thank you for your feedback and business! We appreciate your recommendation! Thanks again, Jackie Preston Franck

January 30, 2023

Dealership Rating
Employee Rating

They picked my car up for oil change and handled a couple recalls, brought my car back in a timely fashion. Communication was great, staff and the work done were also great! More

by Regina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Brown, Marv Moore, David Ludlow , Jill Fuduric, Matt Sims, Brian Snowden

Jan 31, 2023

Preston Superstore responded

Thank you for your feedback and business Regina! -Jackie Preston Franck

January 03, 2023

Dealership Rating
Employee Rating

Brought vehicle in for a recall. Work completed on time, everyone was very courteous. Will continue to purchase vehicles from Preston Ford. More

by Rail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Chismar

Jan 10, 2023

Preston Superstore responded

Thank you for your feedback and business! We appreciate your loyalty! Thanks again, Jackie Preston Franck

November 30, 2022

Dealership Rating
Employee Rating

The service was on time, Everything Ivasked fir was done. I was treated well .They explained everything. More

by edtprk
Recommend Dealer
Yes
Dec 01, 2022

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

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