
Mike Schwarz
Business Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
Dealership Experience
4 yrs, 2 mos
Industry Experience
21 yrs, 6 mos
168 Reviews
Write a Review168 Reviews of Mike Schwarz
June 25, 2025
I was prepared for a rough experience, the kind I've had so many times before in my long life. However, this was completely the opposite! Mazda in Crystal Lake could not have been more pleasant! My salesman so many times before in my long life. However, this was completely the opposite! Mazda in Crystal Lake could not have been more pleasant! My salesman, Daniel, was THE nicest-and most patient-young man I could have hoped for. We had communicated a few times by text prior to my meeting him. He was delightful in person. The car I saw online was the car I saw in the dealership and the keys I turned over for my trade were not "held hostage". I was in and out within TWO hours. Every single person I encountered was unfailingly pleasant. The sales manager, Nico, was a gem and the finance guy, Mike, was the biggest surprise. Talk about efficiency and NO HARD SELL. I would not hesitate to buy another Mazda from them or refer anyone to this dealership. I absolutely love this place. :-) I was very happy with the entire experience. More
Other Employees Tagged: Daniel Krol , Nico, 5 star
June 18, 2025
Fourth straight purchases from this amazing dealership! Dan, Michelle, Heather, Devon and Mike were amazing and wonderful as usual! This team has been consistent and beyond reproach. Made the process so Dan, Michelle, Heather, Devon and Mike were amazing and wonderful as usual! This team has been consistent and beyond reproach. Made the process so easy and simple and my new BMW was perfect at delivery!!! I will continue to purchase vehicles from this team and dealership as well as confidently refer as many people as possible can. I know I will never be embarrassed or let down. Perfect experience!!! More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Michelle Canova, Devon Stovall
June 05, 2025
Michelle and BMW of Crystal Lake were exceptional. I live in Wisconsin but identified the vehicle I was interested in online. After attempting to purchase the vehicle through my local dealership I c I live in Wisconsin but identified the vehicle I was interested in online. After attempting to purchase the vehicle through my local dealership I contacted BMW of Crystal Lake directly. Michelle and the team made my purchase and trade in a painless exercise. I was able to complete the purchase and take possession in 24 hours. More
Other Employees Tagged: Michelle Canova, Devon Stovall
June 03, 2025
Coming from MKE. I had been combing Autotrader, Carmax, FB Marketplace and BMW dealers for 2 months. I was honestly getting more and more neurotic by the day... Waiti I had been combing Autotrader, Carmax, FB Marketplace and BMW dealers for 2 months. I was honestly getting more and more neurotic by the day... Waiting... FINALLY saw their X5 M sport pop up on Autotrader Thur morning. Leah was kind enough to snap pictures while it was still in detail. Zack, what can I say about Zack except he made the deal happen and hung with me for the 5 hours it took to get into the sales guy (that's what you get when you drive down from Milwaukee to buy a car just hours after it goes on sale, NOT blaming them.) Mike was great with the sale and worked with me as I waffled for days about the warranty that I bought, cancelled and then bought again. Absolutely never felt any pressure and these are very easy people to work with. Drove home with my car that night, slept well. Got up Friday, drove it to work. Loved it. Thanks all, you made buying my 1st BMW a breeze! More
Other Employees Tagged: Leah Ruscitti-Smalley, Zack Martin
May 22, 2025
Whole team here from sales to front office to finance and even the GM is a pleasure to work with. Will, Heather, Leah, Dan are the reason I bought my car from BMW. Thanks for the great work and all what and even the GM is a pleasure to work with. Will, Heather, Leah, Dan are the reason I bought my car from BMW. Thanks for the great work and all what you do to grow your customer base. You are the reason why BMW stand tall as a brand. Thank you!! More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Dan Brzozowski, Will Smith
May 14, 2025
On a scale of 1-10, this dealership rates 100! !! Unfortunately I had some issues with the car I purchased in 2023, no fault of the dealership. Derek, Alan, Zack, and especially Dan, the general ma !! Unfortunately I had some issues with the car I purchased in 2023, no fault of the dealership. Derek, Alan, Zack, and especially Dan, the general manager, were all phenomenal going far, far beyond my expectations. When Dan says the dealership wants to support, satisfy, and serve the customer, he’s not kidding. I can’t state strongly enough how happy, surprised, and satisfied I am with their persistence, problem solving, and desire to do anything and everything to keep me as a happy customer. There aren’t enough stars to recognize Anderson BMW/Mazda dealership’s customer service. Thank you doesn’t seem enough. More
Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Derek Cogdill, Zack Martin
April 01, 2025
They were very easy to work with and accommodating, with the things we were looking for. the things we were looking for. More
Other Employees Tagged: Dan Brzozowski, Zack Martin
March 03, 2025
Zack was awesome when it came to buying my new cx30. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. More
Other Employees Tagged: Dan Brzozowski, Nico Ghiselli, Zack Martin
February 15, 2025
Dealership was nice clean and people were easy to work with. Would recommend them in the future. with. Would recommend them in the future. More
Other Employees Tagged: Dan Brzozowski, Zack Martin
February 12, 2025
I had a great experience with the team at Mazda Crystal Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that reall Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that really suits my lifestyle. Huge thank you to their awesome team! More
Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Nico Ghiselli, Zack Martin