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Mike Segien

Overview Reviews (151) Inventory (185)

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Mike Segien

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.7

151 Reviews

Overview Reviews (151) Inventory (185)

4.7

151 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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151 Reviews of Mike Segien

December 12, 2025

Dealership Rating

Employee Rating

Appreciate Luke's concern and follow through in correcting our vehicle's issue. Thank you. correcting our vehicle's issue. Thank you. More

by m.parkhurst1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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December 10, 2025

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Employee Rating

There was poor communication/support after the sale. Phone calls not returned. No follow up after issue was resolved. Phone calls not returned. No follow up after issue was resolved. More

by conmed54

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Kris Adams , Heather Neptune

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November 27, 2025

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Employee Rating

Good convenient location and service Been a customer for over eight years. friendly staff. I rate highly. over eight years. friendly staff. I rate highly. More

by DTREFETH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Nov 27, 2025 -

Dover Honda responded

Hi DT! We're so proud to have you as a loyal customer for eight years! Thank you for choosing Dover Honda and for sharing your experience with our team. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 26, 2025

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Employee Rating

New car that has a Faulty CarPlay system. Honda doesn’t seem to want to fix. Pathetic way to treat your customers. Honda doesn’t seem to want to fix. Pathetic way to treat your customers. More

by ADEYAK1

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: James McIntyre

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Dec 02, 2025 -

Dover Honda responded

Thank you for bringing this to our attention. We apologize that your new vehicle is having an issue, and I would like the opportunity to discuss this situation with you further. Thank you, Mike Watson - General Manager - 603-609-1984

November 21, 2025

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Employee Rating

Customer service from service centers to sales personnel are exceptional I have been using dover Honda for the past five years and I will recommend every one to try their are exceptional I have been using dover Honda for the past five years and I will recommend every one to try their More

by errol.browno75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hajjar

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Nov 21, 2025 -

Dover Honda responded

Thank you for being a loyal customer and for recommending our team at Dover Honda! It's wonderful to know we've met your expectations time and again. We look forward to seeing you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 17, 2025

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Employee Rating

availability, attention to my needs and loner vehicle are my reasons. Service is a bit pricey I might add. my reasons. Service is a bit pricey I might add. More

by DBEETSME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Nov 19, 2025 -

Dover Honda responded

We’re delighted to hear you had a smooth experience with our team and appreciated having a loaner vehicle! Thanks for choosing Dover Honda, we hope to see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 15, 2025

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Employee Rating

The Staff are always very helpful and supportive with information about the service and timeline. information about the service and timeline. More

by tricimiller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Becky Vanbobo

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Nov 17, 2025 -

Dover Honda responded

Thank you for sharing your experience! We hope we have the opportunity to serve you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

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Employee Rating

Quick - fast service with award winning customer care got my Honda in shape for the holidays. my Honda in shape for the holidays. More

by JCASSOTIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Nov 10, 2025 -

Dover Honda responded

Thank you for the glowing review! We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 07, 2025

Dealership Rating

Employee Rating

Dover Honda of Dover, New Hampshire called me to schedule a recall inspection on my Civic which went excellent. a recall inspection on my Civic which went excellent. More

by Jj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

Report | Print

Nov 10, 2025 -

Dover Honda responded

Hearing about your positive experience with our team at Dover Honda made our day! Thanks for sharing, see you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 31, 2025

Dealership Rating

Employee Rating

My experience at Dover Honda was great! ! They got me an appt right away and got me into a loaner ! They got me an appt right away and got me into a loaner More

by TYESHADELAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke R.

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Oct 31, 2025 -

Dover Honda responded

We’re glad we could get you in quickly and provide a loaner to keep you on the road. We appreciate your trust in Dover Honda and look forward to seeing you again. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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