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Mike Segien
Mike Segien at Dover Honda

Mike Segien | Page 5

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
191 Reviews
4.8

191 Reviews

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191 Reviews of Mike Segien

December 12, 2025

Dealership Rating
Employee Rating

Appreciate Luke's concern and follow through in correcting our vehicle's issue. Thank you. More

by m.parkhurst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

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Dec 15, 2025

Dover Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 10, 2025

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Employee Rating

There was poor communication/support after the sale. Phone calls not returned. No follow up after issue was resolved. More

by conmed54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kris Adams , Heather Neptune

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Dec 19, 2025

Dover Honda responded

Thanks for sharing your feedback with us. We are disappointed to hear about the lack of communication and support you experienced. It's important to us that all phone calls are returned promptly and issues are followed up on thoroughly. If there is anything further we can do for you, please don't hesitate to reach out! Mike Watson - General Manager - 603-609-1984

November 27, 2025

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Employee Rating

Good convenient location and service Been a customer for over eight years. friendly staff. I rate highly. More

by DTREFETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

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Nov 27, 2025

Dover Honda responded

Hi DT! We're so proud to have you as a loyal customer for eight years! Thank you for choosing Dover Honda and for sharing your experience with our team. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 26, 2025

Dealership Rating
Employee Rating

New car that has a Faulty CarPlay system. Honda doesn’t seem to want to fix. Pathetic way to treat your customers. More

by ADEYAK1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James McIntyre

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Dec 02, 2025

Dover Honda responded

Thank you for bringing this to our attention. We apologize that your new vehicle is having an issue, and I would like the opportunity to discuss this situation with you further. Thank you, Mike Watson - General Manager - 603-609-1984

November 21, 2025

Dealership Rating
Employee Rating

Customer service from service centers to sales personnel are exceptional I have been using dover Honda for the past five years and I will recommend every one to try their More

by errol.browno75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hajjar

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Nov 21, 2025

Dover Honda responded

Thank you for being a loyal customer and for recommending our team at Dover Honda! It's wonderful to know we've met your expectations time and again. We look forward to seeing you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 17, 2025

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Employee Rating

availability, attention to my needs and loner vehicle are my reasons. Service is a bit pricey I might add. More

by DBEETSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

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Nov 19, 2025

Dover Honda responded

We’re delighted to hear you had a smooth experience with our team and appreciated having a loaner vehicle! Thanks for choosing Dover Honda, we hope to see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 15, 2025

Dealership Rating
Employee Rating

The Staff are always very helpful and supportive with information about the service and timeline. More

by tricimiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Vanbobo

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Nov 17, 2025

Dover Honda responded

Thank you for sharing your experience! We hope we have the opportunity to serve you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

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Employee Rating

Quick - fast service with award winning customer care got my Honda in shape for the holidays. More

by JCASSOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

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Nov 10, 2025

Dover Honda responded

Thank you for the glowing review! We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 07, 2025

Dealership Rating
Employee Rating

Dover Honda of Dover, New Hampshire called me to schedule a recall inspection on my Civic which went excellent. More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

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Nov 10, 2025

Dover Honda responded

Hearing about your positive experience with our team at Dover Honda made our day! Thanks for sharing, see you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 31, 2025

Dealership Rating
Employee Rating

My experience at Dover Honda was great! ! They got me an appt right away and got me into a loaner More

by TYESHADELAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke R.

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Oct 31, 2025

Dover Honda responded

We’re glad we could get you in quickly and provide a loaner to keep you on the road. We appreciate your trust in Dover Honda and look forward to seeing you again. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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