Mike White

I was completely crushed and dismayed with the service I received from Southern Team Nissan in regards to my 2015 Nissan Leaf. The brakes on my Leaf almost completely failed to work. Southern Team plugged t received from Southern Team Nissan in regards to my 2015 Nissan Leaf. The brakes on my Leaf almost completely failed to work. Southern Team plugged the car into their computer and it gave them a failure code. Just that simple procedure cost $249. Then they quoted me a repair cost of $6700.. They said the part to fix the brakes was $3000 and to install it was $3700. They would not even consider using a used part which could be purchased for $300 and would not recommend anyone in the area that might have the know how to work on an electric vehicle. I also reached out to Nissan corporation with a request for help or guidance in repairing the vehicle. They considered my request for several weeks, calling me every so often, but in the end declined to offer any help. Considering the car was worth only about $3000, it made no economic sense to spend $6700 for a repair. It was cheaper to simply buy another Leaf which is what I ended up doing. I elected to donate the 2015 Leaf to Habitat for Humanity. I had many wonderful people in the “Leaf community” on Facebook reach out to me and tell me where I could buy the used part and do the installation myself. However, having absolutely no mechanical experience and having reached a certain age where my body doesn’t perform quite as well as it used to, I knew this was not an option. Better to just accept the loss and donate to a good cause. More

by mwdehaven Verified Customer Verified Customer

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The entire service team and Southern Team Hyundai is excellent! They really do go out of their way to work me in when I need to be serviced. I would recommend them to anyone. excellent! They really do go out of their way to work me in when I need to be serviced. I would recommend them to anyone. More

by SALES@BLUERIDGEDIESEL.COM Verified Customer Verified Customer

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Quick service. On time as promised. Would definitely recommend Southern Team for all automotive needs. On time as promised. Would definitely recommend Southern Team for all automotive needs. More

by ghartless Verified Customer Verified Customer

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Worth traveling the distance to have my Sentra serviced. The service department are awesome workers The service department are awesome workers More

by SMOKYMTNS2 Verified Customer Verified Customer

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Everything was completed quickly and I had a nice place to wait while it was being done to wait while it was being done More

by harleyrn10 Verified Customer Verified Customer

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The team here is extremely honest and friendly with the work that needs to be provided on your vehicle. They don’t pressure you into getting any maintenance that isn’t needed on your car. work that needs to be provided on your vehicle. They don’t pressure you into getting any maintenance that isn’t needed on your car. More

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fee oil changes, free wipers, free starbucks coffee, exceptional service, competent staff, jus a great place to do business with. exceptional service, competent staff, jus a great place to do business with. More

by manager002 Verified Customer Verified Customer

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I dropped by there on my unplanned day off to get an inspection on my 2nd car I purchased from them about 15 years ago. I was told if I could come back around 1:00 they could get me in. Mike went above inspection on my 2nd car I purchased from them about 15 years ago. I was told if I could come back around 1:00 they could get me in. Mike went above & beyond when I returned. They had me in & out in an hour. Now that's service. More

by VDONNAF Verified Customer Verified Customer

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Everyone is great at Southern Team and always great customer service in the service department! customer service in the service department! More

by PAMB0423 Verified Customer Verified Customer

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I’m not sure who Megan Gartman is so I didn’t give her stars. I have no problems with the Nissan at Southern Team, that’s why I return. stars. I have no problems with the Nissan at Southern Team, that’s why I return. More

by VTBUSIC Verified Customer Verified Customer

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