Mitch Urbanc
Mitch Urbanc at Mike Murphy Ford Inc

Mitch Urbanc | Page 7

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

Contact Me
4.7
132 Reviews

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

132 Reviews

Write a Review

132 Reviews of Mitch Urbanc

July 31, 2021

Dealership Rating
Employee Rating

Service and prompt repair was great. Entrance and exit from area is cramped and congested for vehicles entering and leaving. While backing out I had an encounter with a vehicle being pushed. It was beginn More

by ECCLESIL
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Pete Katus

Aug 01, 2021

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

July 12, 2021

Dealership Rating
Employee Rating

Top notch service department, Mitch is the best Service Department Manager I have ever dealt with. We appreciate his honesty and knowledge, Mitch always goes above and beyond. More

by TROY.ERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Katus

Jul 12, 2021

Mike Murphy Ford Inc responded

Thank you so much, Troy, for your excellent review! We are so glad that Mitch and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2021

Dealership Rating
Employee Rating

I Would not have been able to get my car in to get serviced without help getting it to and from the dealership. Thank you so much Mitch Urbanc for helping me out. More

by vpklunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Mike Murphy Ford Inc responded

It's great to hear that Mitch and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

June 28, 2021

Dealership Rating
Employee Rating

Excellent customer friendly service with highest concerns to satisfy customer expectations More

by Roedell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert, Cody Gillespie

Jun 28, 2021

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

June 08, 2021

Dealership Rating
Employee Rating

I TOOK MY CAR IN THEY GAVE ME A TIME FOR A OIL CHANGE AND THEY WERE RIGHT ON THEMONEY, I TAKE IT THERE BECAUSE WHEN THEY TELL YOU IT WILL BE DONE IT IS DONE ON TIME. More

by LARRY-RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy , Pete Katus, Kevin Neill, Bill Pomrenke

Jun 09, 2021

Mike Murphy Ford Inc responded

Thanks so much for your review, Larry! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mike Murphy Ford Inc--we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

May 28, 2021

Dealership Rating
Employee Rating

This dealership was very friendly fixed my problem right away and had me in an out extremely fast. Mitch Urbana was extremely helpful and kind More

by Krfulks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

May 17, 2021

Dealership Rating
Employee Rating

Mike Murphy Ford is the best car dealership i have bought a car from. I travel from Florida to Morton Illinois to buy there. I am always treated with kindness and respect. I am always happy with everything More

by RHSVICTORIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Brett Bergman, Mike Murphy, Bryan Wingfield , Robin Berglin, Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill

May 17, 2021

Mike Murphy Ford Inc responded

Congratulations on your new purchase, Victoria! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2021

Dealership Rating
Employee Rating

Excellent service people, especially Mitch Urbanc. He has always been very helpful answering my questions. I purchased a 2007 Edge and a 2016 Edge service both exclusively with Mike Murphy. That adds up to 1 More

by Bnk1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Salvati, Mike Murphy , Todd Brekke, Jeremy Englert

Apr 24, 2021

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mitch and the team here at Mike Murphy Ford Inc. We thank you for your business over the years. We get it….Price Sells Cars! Mike Murphy Ford

April 09, 2021

Dealership Rating
Employee Rating

Another fabulous experience at Mike Murphy Ford! Just added to our "fleet". We knew what we wanted and Nate made it happen. We keep coming back because we know they have the best service around!! More

by MLHAWLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Mike Murphy , Todd Brekke, Jeremy Englert, Pete Katus, Kevin Neill

Apr 11, 2021

Mike Murphy Ford Inc responded

Thank you so much for choosing Mike Murphy Ford Inc! Congrats on your new purchase, and let us know if we can be of any more assistance! We get it….Price Sells Cars! Mike Murphy Ford

April 08, 2021

Dealership Rating
Employee Rating

I’ve been doing business with Mike Murphy Ford for over 30years. I e. We nothing but satisfied with their sales and service teams. I can’t say anything bad about them. Matt Brown and Mitch Urbank have alwa More

by sumi5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Mike Murphy, Jeff Lynch, Matt Brown , Todd Brekke, Pete Katus, Kevin Neill

Apr 09, 2021

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Matt and Mitch here at Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

...
7
...

Dealership Inventory (596 Vehicles)

used 2020 Mitsubishi Outlander car, priced at $21,783
2020 Mitsubishi Outlander
used
White exterior
Automatic
Four-wheel Drive
used 2010 Jaguar XK car, priced at $14,949
2010 Jaguar XK
used
Cashmere Gold exterior
Automatic
Rear-wheel Drive
used 2024 Ford Edge car, priced at $27,391
2024 Ford Edge
used
Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Hyundai Tucson car, priced at $24,795
2022 Hyundai Tucson
used
Calypso Red exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $28,105
2026 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $53,295
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive