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Mitch Urbanc
132 Reviews
Dealership Experience
24 yrs, 2 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
English
132 Reviews
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132 Reviews of Mitch Urbanc
Verified Customer
October 10, 2021
I have been going to Murphy Ford since 1989. I think that says it all. Reliable and Mike Murphy is as friendly and helpful as anybody I have ever dealt with. says it all. Reliable and Mike Murphy is as friendly and helpful as anybody I have ever dealt with. More
by stevgarm
Other Employees Tagged: Brett Bergman, Mike Murphy, Jeff Lynch, Brad Barker , Jeremy Englert, Pete Katus, Kevin Neill, Bill Pomrenke
September 28, 2021
Outstanding! Great help and worth the 2 hour drive. There’s truck I’ve bought here. There’s truck I’ve bought here. More
by Stilt33
Other Employees Tagged: ANTHONY DAVIS, Brett Bergman, Jeff Lynch
September 24, 2021
Exceptional and personal service by Mike Murphy and all the people that I dealt with. that's one of the reasons that I have been going to Murphy Ford since 1989. the people that I dealt with. that's one of the reasons that I have been going to Murphy Ford since 1989. More
by stevgarm
Other Employees Tagged: Brett Bergman, Mike Murphy , Bill Pomrenke
September 16, 2021
I enjoyed my purchase. "But"... I was told by my salesman that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I on that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I only received excuses. I ened up ordering a set from Amazon. Took 3 days !I also had to bring my jeep back several times for a noise in the front end. Mitch the service manager worked with me through the long process and multiple times I had to bring it back. Mitch was great. I couldn't say the same for the other members of the service department. While my vehicle was in the shop I made 4 or 5 calls to inquire to what was happening with my vehicle. I was told "let me me check and I will call you back" Well no one bothered to make that call. I had to call again and again. My experience at Mike Murphy was not all bad. I enjoy my vehicle now! and thanks to employees like Mitch my opinion was salvaged. I do think the lack of follow up from my salesperson regarding the floor mats and poor follow-up from the service staff effects the professionalism one would expect from a quality dealership. I hope this does not fall on deaf ears. Jim McFarden 401 Illini dr. East Peoria Il.61611 (309) 472-8920 jmcfarden0124920@gmail.com More
by jmcfarden0124920
Other Employees Tagged: Richie Geiger, Levi Smith
September 10, 2021
They go above and beyond to make sure you are pleased with your purchase. They work hard to make it the best deal possible. Nice . with your purchase. They work hard to make it the best deal possible. Nice . More
by pamela.wisslead0613
Other Employees Tagged: Butch Brakebill, Nick Reece
September 07, 2021
I have purchased vehicles from Mike Murphy Ford for over 30 years. Mike has become a friend and all of the sales and service people are professional, helpful and caring. I could not ask for more. 30 years. Mike has become a friend and all of the sales and service people are professional, helpful and caring. I could not ask for more. More
by sksk
Other Employees Tagged: Nathan Noyes, Brett Bergman, Mike Murphy, Jeff Lynch , Jeremy Englert, Pete Katus, Kevin Neill
August 12, 2021
I appreciated the fact that they squeezed in getting my brake pads fixed the same day as my oil change. With no loaner vehicles available, I would’ve had to take my business elsewhere brake pads fixed the same day as my oil change. With no loaner vehicles available, I would’ve had to take my business elsewhere More
by pmcraig67
Other Employees Tagged: Pete Katus
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