Mitch Urbanc | Page 6

Mitch and Pete went above and beyond! They are a great asset to the company! Thank you both! asset to the company! Thank you both! More

by dustynsmith91 Verified Customer Verified Customer

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Dave Brekke and Mitch Urbanc went above and beyond to make my experience amazing. Thank you all make my experience amazing. Thank you all More

by dustynsmith91 Verified Customer Verified Customer

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I have been going to Murphy Ford since 1989. I think that says it all. Reliable and Mike Murphy is as friendly and helpful as anybody I have ever dealt with. says it all. Reliable and Mike Murphy is as friendly and helpful as anybody I have ever dealt with. More

by stevgarm Verified Customer Verified Customer

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Outstanding! Great help and worth the 2 hour drive. There’s truck I’ve bought here. There’s truck I’ve bought here. More

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Exceptional and personal service by Mike Murphy and all the people that I dealt with. that's one of the reasons that I have been going to Murphy Ford since 1989. the people that I dealt with. that's one of the reasons that I have been going to Murphy Ford since 1989. More

by stevgarm Verified Customer Verified Customer

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I appreciated how we were kept informed during our repair. Everyone we spoke with was professional and polite. repair. Everyone we spoke with was professional and polite. More

by butterflies1 Verified Customer Verified Customer

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I enjoyed my purchase. "But"... I was told by my salesman that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I on that he ordered me floor mats although he had me check periodically to see if they had come in. I made several calls and stopped in a few times. I only received excuses. I ened up ordering a set from Amazon. Took 3 days !I also had to bring my jeep back several times for a noise in the front end. Mitch the service manager worked with me through the long process and multiple times I had to bring it back. Mitch was great. I couldn't say the same for the other members of the service department. While my vehicle was in the shop I made 4 or 5 calls to inquire to what was happening with my vehicle. I was told "let me me check and I will call you back" Well no one bothered to make that call. I had to call again and again. My experience at Mike Murphy was not all bad. I enjoy my vehicle now! and thanks to employees like Mitch my opinion was salvaged. I do think the lack of follow up from my salesperson regarding the floor mats and poor follow-up from the service staff effects the professionalism one would expect from a quality dealership. I hope this does not fall on deaf ears. Jim McFarden 401 Illini dr. East Peoria Il.61611 (309) 472-8920 jmcfarden0124920@gmail.com More

by jmcfarden0124920 Verified Customer Verified Customer

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They go above and beyond to make sure you are pleased with your purchase. They work hard to make it the best deal possible. Nice . with your purchase. They work hard to make it the best deal possible. Nice . More

by pamela.wisslead0613 Verified Customer Verified Customer

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I have purchased vehicles from Mike Murphy Ford for over 30 years. Mike has become a friend and all of the sales and service people are professional, helpful and caring. I could not ask for more. 30 years. Mike has become a friend and all of the sales and service people are professional, helpful and caring. I could not ask for more. More

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I appreciated the fact that they squeezed in getting my brake pads fixed the same day as my oil change. With no loaner vehicles available, I would’ve had to take my business elsewhere brake pads fixed the same day as my oil change. With no loaner vehicles available, I would’ve had to take my business elsewhere More

by pmcraig67 Verified Customer Verified Customer

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