"first time buyer"
I recently purchased a 2012 Honda Civic from Mitchelle at Nissan of Elk Grove. Being a first time buyer I felt nervous about purchasing my first car. Mitchelle made me feel completely at ease. He was patient and respectful and went above and beyond to help me find car that I love as well as helping me with financing and finding a deal well within my budget. Overall excellent experience.
I would absolutely recommend all my friends and family to go to Nissan of Elk Grove and to ask for Mitchelle.
- Parminder Saini
Wow! Yesterday I bought a 2017 nissan sentra from Mitchelle Soneja and it was a great dealership. The customer service was very good and we did not face any problem. Mitchelle Soneja is a very knowlegeable and dedicated salesman. The purchase was so easy and fast and he did everything he could do to meet our demands. If you are considering buying a Nissan, he is the best person to approach. He is so much cooperative and helpful. Thanks again Mitchelle Soneja.
I recently purchased a vehicle from Mitchelle Soneja. He is one of the best salesman I've dealt with. He was super professional and tended to every one of my questions and needs. He made the buying process smooth and pain free. If I ever needed purchase another car, I would come back to this dealership just because of Mitchelle. Thank you!
Last Saturday I've been in Elk Grove Nissan and bought a new Nissan Rogue. Mitchell helped me. Very helpful, Thank you. Very nice, and polite. I refined him to anyone if you have any questions.
"Quick and Great Trade-In"
I traded in my 2015 Subaru I purchased across the street and was honestly super convenient. The WHOLE process was so smooth and quick in comparison to Subaru. Mitchelle was easy to talk to, told him the issue, suggested a few options to trade and test drove. He never traded speed and convenience for great customer service. He showed great and equal of both. We did everything through email so I was basically in and out. Overall it probably didn't take me more than 45 minutes all together to be in my new car. Definitely was a great car buying experience since I was skeptical about car sales people. Nissan and Mitchelle definitely deserves to be rank #1 in car satisfaction and customer service.
"2017 Nissan Maxima SR Midnight Edition"
Loved working with Mitchelle over the last several months to purchase my 2017 Nissan Maxima Midnight Edition! He was always prompt, efficient and very thoughtful. 10 out of 10!! Erik Anderson, El Dorado Hills, CA
"Best first car experience ever! "
- Lynn Le
Mitchelle was patient with me through the whole process. I gave him a list of criterias I wanted met, and we looked at all my possible options. He was knowledgeable about every car I was intereted in even if it wasnt a Nissan, and only a couple days later, I was driving off the lot with my new car. I'm incredibly happy eapecially because he made this experience such a stress free one.
"A Wonderful Experience"
I inquired about a new Nissan Altima over a month ago after doing research on mid-sized vehicles for a couple of months prior. It was time to make a purchase on a new car seeing I haven't had one of my own for over a year. Anthony and Mitch were a great help at Nissan of Elk Grove in helping me choose which trim of a Nissan I wanted… they gave me a thorough breakdown of each trim and what the specs of each had. Ultimately, I decided on getting the SR Trim which I am very impressed with! Anthony took me out on a test drive around Elk Grove before making a final decision on the trim and color. Mitch showed me the service area, where to get my car washed, and showed me the ins-and-outs of my vehicle from the LED display on the dash, it's settings, to the manual shift paddles behind my steering wheel. The experience has been great! Way-to-go, NIssan! I'll be recommending this dealership to friends and family from here on out.
Other Employees Tagged:
"No Intergrity, contract did not reflect pricematch."
I recently bought a 2016 Pathfinder at Elk Grove Nissan. Customer service was great. Salesperson was nice and helped me get into my new car. A month later my wife needed a car so we went back to Elk Grove Nissan expecting the same friendly service. We found a 2016 Sentra which she liked. Another dealer had the same base model for $500 less and we were told they would price match. Great, that meant we didn't have to go to the other dealer to purchase the vehicle. Everything went smooth, numbers were agreed base on the price match, we signed the contract, and went home with a new car. The next day I looked at our contract to review the numbers and realized that the price of the vehicle was not price matched. $15, 998 vs $15,488 makes a whole lot of difference when financing a vehicle. It was me and my wife's mistake for not looking over the contract carefully before signing, but we let our trust get the best of us. Hey, treat your customers fairly and you will have repeat customers, right? Well, that won't happen again for us. After leaving a review from Nissan, finance department got a hold of me and said they are going to look into this and follow up with me. I even sent them the advertisement that was to be price match but its been quiet these past weeks. I was willing to wait for the dealer to fix this issue but I'm sure it will be forgotten. I was going to send another family member to purchase a car there but after this ordeal, I will find another dealer. I work at a health setting and I will surely let everyone I meet how my experience was at Elk Grove Nissan.
Marco was kind enough to reach out to me and fix the issue. He sent out a check for the difference of the price match and apologize for the mishap. Integrity is very important to me and I am glad Nissan Elk Grove to care of this problem. Thank you again Marco for your help.
I bought my car from Nissan a few months ago from mitchell. He is really helpful and will help you find the perfect car that will suit you. He makes sure the car is what you want and has what you are looking for. He knew i had two little siblings and needed to make sure I had enough room to have the kids in the back with the car seat and everything. He takes his time with him customers and make sure to keep them satisfied. Jambert was my finance guy and he did everything to could to make sure i could get that car. they are both really helpful and I'm glad they were the two that was able to help me (: