I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
Write a Review1314 Reviews of Mona Crooks
March 18, 2025
We've been customers with Klaben for about 10 years. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. More
March 17, 2025
I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More
Other Employees Tagged: Mike Brandvold, Tom Alcorn
March 16, 2025
After experiencing car issues on the way home from work, we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing an we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing and get me set-up with a rental. She followed up with me daily until the car was repaired a few days later. I really appreciate the great customer service given by Mona and the rest of the Klaben staff. More
Other Employees Tagged: Gavin Fano
March 12, 2025
MONA CROOKS DID A GREAT JOB TAKING CARE OF ME I CAME IN ON THE WRONG DATE FOR AN OIL CHANGE AND I DROPPED OFF THE MAVERICK AND SHE GOT THE JOB DONE SHE IS A GREAT ASSEST TO YOUR TEAM THANK YOU MONA AND TH ON THE WRONG DATE FOR AN OIL CHANGE AND I DROPPED OFF THE MAVERICK AND SHE GOT THE JOB DONE SHE IS A GREAT ASSEST TO YOUR TEAM THANK YOU MONA AND THE TEAM AT KLABEN More
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