Morris Gaines
Morris Gaines at Walter's Mercedes-Benz of Riverside

Morris Gaines | Page 8

Internet Sales Manager

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

5.0
79 Reviews
5.0

79 Reviews

Write a Review

79 Reviews of Morris Gaines

October 24, 2019

Dealership Rating
Employee Rating

Excellent customer service I recently purchased a 2018 GLA 250 with the help of sale man Alfonso Hernandez. Alfonso was excellent from the beginning to the end of the transacti More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez , Cody Burt, Julio Guerrero

Oct 24, 2019

Walter's Mercedes-Benz of Riverside responded

Victoria, Congratulations on your new Mercedes-Benz GLA 250! We are overjoyed that we had the opportunity to work with you, and that Alfonso and the team could make your buying experience so seamless- from start to finish. We hope you enjoy your new vehicle, and we can't wait for an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 12, 2019

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Employee Rating

Great service Morris Gaines sold my 2018 Mercedes to me. I had the best service and Mr. Gaines was exceptional. I would recommend any of my family and friends to More

by Karen Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 13, 2019

Walter's Mercedes-Benz of Riverside responded

Karen, Congratulations on your new Mercedes-Benz! We are so pleased that Morris could offer you great assistance and a 5-star overall experience! We thank you for leaving us this positive review, and we hope to serve you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Dealership Rating
Employee Rating

Morris Gaines by far the Best on the West Mr. Morris Gaines was exceptional. I walked in knowing how much I love the GLE 350 and I wanted it for me and my grandkids. Morris Gaines took me on a More

by msmonimon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Julio Guerrero, Glen Thackeray

Sep 04, 2019

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are happy to hear that Morris was so helpful, informative, and ultimately able to get you into exactly the vehicle you had in mind. The Mercedes-Benz GLE 350 was an excellent choice, and we are so excited for you and your grand kids to enjoy it! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 31, 2019

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Employee Rating

Walters Mercedes Is Like Family We’ve been very happy customers of Walters service department for several years. Because of being treated so well by Cody Burt in Service when it came More

by cntry_rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt, Julio Guerrero

Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored by your continued business and proud that our assistance always meets your satisfaction. It is our goal to make our customers' experiences as special as possible, and we look forward to continuing to provide you with the same quality service in the future. Warm congratulations on your new Mercedes-Benz GLE 350. We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 09, 2019

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Employee Rating

Morris/Justin was the best My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal whi More

by Jessicajason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Jun 10, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great review! It is a pleasure to hear that you and your family had such a positive time working with our team throughout your recent visit! Providing great deals and memorable experiences is our goal, and we are so excited for you all to enjoy you new vehicle. We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 19, 2019

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Employee Rating

Best Mercedes dealership This is my second car I’ve got from Walters and I’ll never go to another Mercedes dealership. The staff is friendly and always welcomes you and makes More

by Janicecherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Alex Ramirez, Justin Campbell , Adam Garcia

Apr 22, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Janice, Thank you so much for your wonderful recommendation! We are so appreciative of your continued business, and we are honored that you consistently have positive experiences working with our team. We hope you enjoy your new Mercedes-Benz, and we look forward to continuing to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 03, 2018

Dealership Rating
Employee Rating

Thank you Morris! (: I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a More

by anonymous91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emil Iltchi

Dec 04, 2018

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first new car! We are thrilled that we had the opportunity to assist you with this special purchase, and it's great to hear that Morris and Emil ensured that it was such an enjoyable experience! It is a pleasure to hear of your satisfaction, and we are so glad we could get you into exactly the vehicle you were looking for. We hope you are enjoying it! Be sure to follow us on Facebook for future specials and updates! Regards, Ray Burke - General Manager

October 21, 2018

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Employee Rating

Passion smart car Walter’s Mercedes-Benz of Riverside has one of the best salesman, Morris Gaines. Everything went fabulous and I got the car that was meant for me! Tha More

by Smarter2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns

Oct 22, 2018

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed to hear how confident you are in Morris' service, and we are so delighted that he and Andy made your buying experience so smooth and easy. We hope you are enjoying your dream car. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Dealership Rating
Employee Rating

Morris Gaines was fantastic! Morris Gaines made my experience from stressful to pleasant. My fiancée needed a new car and I wanted to get her something nice and Morris was very p More

by Kyle E
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fitzpatrick

Oct 22, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Kyle, Thank you so much for your wonderful feedback! Our customer satisfaction is our utmost priority, and we are thrilled to hear that Morris went above and beyond to ensure that your long, yet worthwhile, buying experience resulted in your fiance's full contentment. We hope you both are enjoying your new vehicle. Please let us know what more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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