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Mustafa Karimbaksh

Overview Reviews (90) Inventory (373)

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Mustafa Karimbaksh

Mustafa Karimbaksh | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8

90 Reviews

Overview Reviews (90) Inventory (373)

Dealership Experience

1 yr, 3 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English

4.8

90 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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90 Reviews of Mustafa Karimbaksh

August 25, 2026

Dealership Rating

Employee Rating

The Service department takes the time to explain all procedures and shares videos of all inspections before the work is done. They’re very accommodating in all aspects of the department. procedures and shares videos of all inspections before the work is done. They’re very accommodating in all aspects of the department. More

by drnova359

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 26, 2026 -

Rallye BMW responded

Thank you for sharing your wonderful feedback about our service team! We hope to see you back at Rallye BMW again in the future.

August 22, 2026

Dealership Rating

Employee Rating

They keep sending me emails about a car I did not purchase. My records are completely mixed up with another customer with the same name. Repeated attempts to correct the errors have proved fruitless purchase. My records are completely mixed up with another customer with the same name. Repeated attempts to correct the errors have proved fruitless. More

by The Other Bob Harrison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bret Hines

Aug 28, 2026 -

Rallye BMW responded

I'm really sorry to hear about the mix-up and the frustration this has caused. We definitely want to get this sorted out for you. Could you please give me a call so we can correct our records and stop those emails from coming? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 21, 2026

Dealership Rating

Employee Rating

Smooth and easy experience Mustafa is being very helpful. Explains everything well. Overall, I had a smooth and easy experience in Rallye BMW Explains everything well. Overall, I had a smooth and easy experience in Rallye BMW More

by yh11903

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mustafa Karimbaksh

Aug 25, 2026 -

Rallye BMW responded

It's great to know that Mustafa provided you with thorough and knowledgeable care. We wish you many safe and happy miles ahead from the entire team at Rallye BMW!

August 15, 2026

Dealership Rating

Employee Rating

I love this dealership so much I hope my car breaks down just so I can go back. just so I can go back. More

by markl311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Mark Langston, Tracey Bolden, Brandon Deady, Anthony Shields, Kevin Guo , Frank Trotta

Aug 17, 2026 -

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 14, 2026

Dealership Rating

Employee Rating

Not to bad of a dealer ship but they need to work on a few things few things More

by gabriel71704

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Hale, Frank Trotta, Brandon Tibbals , Dennis

Aug 20, 2026 -

Rallye BMW responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 11, 2026

Dealership Rating

Employee Rating

I was having a difficult time with my vehicle. The dealership made the best of a very challenging issue. At the end of the day i walked away happy. The dealership made the best of a very challenging issue. At the end of the day i walked away happy. More

by CISCO.POLANCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Carrozzo

Aug 12, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! It’s wonderful to know our team turned a difficult situation into a positive outcome. We appreciate your support!

August 08, 2026

Dealership Rating

Employee Rating

Excellent service starting to finish. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. More

by SHAROHA116

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bret Hines, Tracey Bolden

Aug 10, 2026 -

Rallye BMW responded

Thank you for sharing your feedback about your experience with our Service Department at Rallye BMW! We hope to work with you in the future.

July 27, 2026

Dealership Rating

Employee Rating

Great. Didn't have a loaner car for me but did get me a Lyft to take me back home. No need for me to stay at the dealer ship to wait for my car to be finish Didn't have a loaner car for me but did get me a Lyft to take me back home. No need for me to stay at the dealer ship to wait for my car to be finish. Also provide a Lyft for me to pick up my car. More

by ANDYLI_1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mustafa Karimbaksh

Jul 28, 2026 -

Rallye BMW responded

We’re pleased to hear our team kept you moving with Lyft during your visit! Thank you from all of us at Rallye BMW!

July 25, 2026

Dealership Rating

Employee Rating

Excellent Mustafa was incredible. The Dealership is great. I believe that he is an asset to the company. The Dealership is great. I believe that he is an asset to the company. More

by MICHAEL@CAGAUTOS.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mustafa Karimbaksh

Jul 27, 2026 -

Rallye BMW responded

Thank you for sharing your fantastic feedback about Mustafa and the team! We truly appreciate your support and hope to welcome you back to Rallye BMW in the future. Safe travels!

July 19, 2026

Dealership Rating

Employee Rating

A very good experience they were very informative throughout the whole process and that’s why I’m with rallie bmw for 25 years throughout the whole process and that’s why I’m with rallie bmw for 25 years More

by GREEKMEGADAD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

Jul 20, 2026 -

Rallye BMW responded

Thank you for your loyalty and kind words about our team! We're so glad you've chosen Rallye BMW over the years. We look forward to your next visit!

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