Mustafa Karimbaksh
Mustafa Karimbaksh at Rallye BMW

Mustafa Karimbaksh | Page 3

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.9
60 Reviews

Dealership Experience

11 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

4.9

60 Reviews

Write a Review

60 Reviews of Mustafa Karimbaksh

May 08, 2026

Dealership Rating
Employee Rating

Everyone is super nice professional and knowledgeable. They take care of you the moment you give your key, to moment you take your key back. I wouldn’t go anywhere else. Things get done right, on the firs More

by cguner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Rallye BMW responded

Thank you for the thoughtful review of our team! We are so pleased to read about your experience at Rallye BMW and we hope to welcome you back for all of your future automotive needs.

May 06, 2026

Dealership Rating
Employee Rating

Great service, welcoming staff. got me in and out super quick. great loaner option. had a great experience. More

by jonathan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 06, 2026

Rallye BMW responded

Hi Jonathan, thank you for sharing your feedback about our welcoming team. We are proud to provide quality, timely service to our guests, and we hope to see you back at Rallye BMW down the road.

May 05, 2026

Dealership Rating
Employee Rating

Great Service department from time of drop off until vehicle completion. Great communication throughout the entire process. I highly recommend Rallye BMW to everyone. More

by markl311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Rallye BMW responded

Thank you for the outstanding review and recommendation, Mark! We're thrilled to hear our team kept you informed and at ease throughout the whole process. See you next time at Rallye BMW!

May 04, 2026

Dealership Rating
Employee Rating

Service was done promptly and and well and I was kept informed of the service . More

by Norman.Schiller
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2026

Rallye BMW responded

Thank you, Norman, for stopping by to leave Rallye BMW a wonderful review!

May 02, 2026

Dealership Rating
Employee Rating

Great service at bmw service center in westbury New York I highly recommend them to everyone More

by GYAZY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 04, 2026

Rallye BMW responded

Thanks for recommending Rallye BMW! We all appreciate you showing your support.

May 01, 2026

Dealership Rating
Employee Rating

Mustafa was courteous and a helpful professional who made every effort to address all of our concerns and questions. We also had a great conversation with the manager, who was both pleasant and highly compet More

by drquerido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines

May 04, 2026

Rallye BMW responded

Thank you for sharing your positive experience with Mustafa and our manager! We look forward to serving you again at Rallye BMW. Safe travels!

April 25, 2026

Dealership Rating
Employee Rating

Because the dealer tampered with my settings which I specifically asked to be left untouched I had to go back to the dealer a second time. More

by gritt421
Recommend Dealer
No

Other Employees Tagged: Mustafa Karimbaksh

Apr 27, 2026

Rallye BMW responded

I apologize for the inconvenience and frustration due to the settings being tampered with. We aim to provide a seamless service, and it's disappointing to hear we didn't meet your expectations. I'd appreciate an opportunity to make things right - please contact me so that we can address this issue. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 16, 2026

Dealership Rating
Employee Rating

Overall pretty good since they replaced the dashboard. But they broke my dash cam in the process which was unfortunate and didnt offer any form of compensation. I wouldve been happy with even just a hoodi More

by lginiyani
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Apr 17, 2026

Rallye BMW responded

Thank you for sharing your feedback. I'm glad to hear you were pleased with the dashboard replacement, but I apologize for the issue with your dash cam and any inconvenience it caused. We certainly value our customers and want to make sure they're taken care of; if you'd like to discuss this further, please reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 08, 2026

Dealership Rating
Employee Rating

Very curteous, no waiting and they follow up with you. I Told them my car was making noises and they fixed it...great help. More

by susieq410
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Apr 08, 2026

Rallye BMW responded

We are thrilled to hear our team solved the issue promptly and kept you informed throughout. Thank you for choosing Rallye BMW and for sharing your feedback!

March 25, 2026

Dealership Rating
Employee Rating

I bought my new x5 from the dealership and starting first year it was a problem as issues kept coming I told the dealership to replace my new car with similar car and they were not very responsive to my dile More

by shahs
Recommend Dealer
No

Other Employees Tagged: Mustafa Karimbaksh

Mar 25, 2026

Rallye BMW responded

I'm very sorry that you've been dealing with these issues. It's never our intention to leave our customers feeling unsupported, and we apologize that we weren't as responsive as we could have been. If you would like to further discuss your situation, please contact me at any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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