Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai

Mustapha Bernannou | Page 7

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.6
88 Reviews
4.6

88 Reviews

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88 Reviews of Mustapha Bernannou

October 10, 2021

Dealership Rating
Employee Rating

Thanks for the help and the great job you do for me. You are amazing!! More

by BRIGHTANGELMK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Oct 10, 2021

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

Dealership Rating
Employee Rating

My third purchase of a automobile always a good feeling the people excellent,Would recommend to a friend More

by RUBENGOMEZ1534
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola , Luis Arevalo, Jose Barbastefano, darrin diaz, Errol Gillette, Nick Gomez

Sep 30, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 22, 2021

Dealership Rating
Employee Rating

At we aight forward and no hassle or sales pressure. Process was quick and easy and left satisfied with purchase and price. More

by extinaalefosio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Universal Hyundai responded

It's great to hear that Mustapha and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 01, 2021

Dealership Rating
Employee Rating

Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi More

by ROBSON.P.ARAUJO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cesar Alegre, Jennifer Cacciola, Christopher Johnson, Michael Hernandez , Luis Arevalo, Jose Barbastefano, darrin diaz, Errol Gillette, Nick Gomez

Jul 18, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Jul 18, 2021

ROBSON.P.ARAUJO responded

After sales was made, lack of follow up, car has a dent on the side door, promise was made that would be fix next day and i haven't heard from the sales team, i have called, left messages and text. I have been a costumer for the past 20 years, costume service has gone down.

Jul 18, 2021

ROBSON.P.ARAUJO responded

If you need to contact me: robson.p.araujo@disney.com 321 239 6680

May 28, 2021

Dealership Rating
Employee Rating

Great , nice work ! I feel good! I’m in love with my Tucson 2022 ! The only that all Tucson should have Electric system to open the back door More

by AIMEEVASQUEZ2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

May 29, 2021

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Tuscon! Truly the better place to buy scanelon@universalhyundai.com Susanna- Social Media and Digital Reputation Specialist

May 06, 2021

Dealership Rating
Employee Rating

Llevo 3 carros comprado en esta localización y siempre es un gran placer ir a este concesionario. Las veces que he ido a comprar los carros me eh sentido muy cómodo y fuera de presión. More

by CFCOTTO93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Arevalo, darrin diaz

May 10, 2021

Universal Hyundai responded

Thank you, for this wonderful review!

April 07, 2021

Dealership Rating
Employee Rating

From the moment you enter the establishment, you feel like a valued customer. Mustapha made my experience a superb one and I never felt force to buy but rather compelled by the level of service and comfo More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Universal Hyundai responded

Shawn, we appreciate this kind review and thank you for sharing your experience with us!

March 25, 2021

Dealership Rating
Employee Rating

This was by far the best car buying experience I have had in my 35 plus years of buying cars from many manufacturers in the central Florida area. This was my first Hyundai and I will diffidently be back when More

by tstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2021

Universal Hyundai responded

Hello tstewart, Congratulations on your New Hyundai! This was great to read and we are happy to have met your expectations, dont hesitate to call us, if you have questions! Have great day!

January 28, 2019

Dealership Rating
Employee Rating

It's worth the stop Universal with a great place to buy my car from. I had no plans of going by that day but I am sure glad I did. They made you feel like family and they More

by GreggZack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Michael Moushon

Jan 31, 2019

Universal Hyundai responded

Gregzack1, we are happy you stopped by and it makes us happy to learn you had a great experience with us and we look forward to working with you in the future!

October 28, 2017

Dealership Rating

excellent I recommend this dealership to anybody who want to saved lot of money. I drove all the way from west palm beach to Orlando to buy this car and I am so More

by huervez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

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