Mitchell was so awesome to work with!
The most painless car buying experience I have ever had. He was very informative, super approachable, and very pleasant to work with! Thank you Mitch
The most painless car buying experience I have ever had. He was very informative, super approachable, and very pleasant to work with! Thank you Mitchell ❤️
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by KERRITUCKER
Verified Customer
Verified Customer
Jul 24, 2023 -
Mercedes-Benz of Portland responded
Thank you for your heartfelt review, Kerri! We're thrilled to hear that Mitchell and the team here at At Mercedes-Benz of Portland provided you with an awesome and painless car buying experience. We'll make sure to pass on your kind words to him. We truly appreciate your business and hope you enjoy your new vehicle!
Very helpful and kind.
Also, the information provided was super useful! Thank you very much.
Also, the information provided was super useful! Thank you very much.
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by AMARIN0
Verified Customer
Verified Customer
Jul 10, 2023 -
Mercedes-Benz of Portland responded
We are thrilled to hear that our team here at Mercedes-Benz of Portland was helpful, kind, and provided you with valuable information. Your satisfaction is our priority, and we appreciate your support. Should you have any further questions or needs, please do not hesitate to reach out.
Well not being there site on seen it was a good
experience friendly and fast.
experience friendly and fast.
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by MRS.TOTO1958
Verified Customer
Verified Customer
Other Employees Tagged:
Edward.
Jul 05, 2023 -
Mercedes-Benz of Portland responded
Thank you for placing your trust in our team to help ensure your buying experience went seamlessly! We hope you are enjoying your new car and look forward to having you back at Mercedes-Benz of Portland down the road.
Andrew helped me got a vehicle for my company on time.
We did test drive also. And he did text and followed up
We did test drive also. And he did text and followed up
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by HTYROGER
Verified Customer
Verified Customer
Jul 05, 2023 -
Mercedes-Benz of Portland responded
Hello, thank you for taking the time to share this kind feedback about your visit here at Mercedes-Benz of Portland. We are happy to hear our team member, Andrew, provided you with an exceptional experience. For any future needs, please continue to keep our team in mind.
The staff was extremely helpful.
And overall it was a pleasant experience. I would have no problem referring a friend.
And overall it was a pleasant experience. I would have no problem referring a friend.
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by WANDERER200024
Verified Customer
Verified Customer
Jul 03, 2023 -
Mercedes-Benz of Portland responded
Hello, It is our team's pleasure to read your service at here Mercedes-Benz of Portland was satisfactory. Even more so that you'd consider referring a friend. We hope to see you again soon, and thank you once again for these kind words.
Overall great experience.
The manager Nicolas was awesome and treated us with a lot of respect made us feel valued. We appreciate his support and accommodations.
The manager Nicolas was awesome and treated us with a lot of respect made us feel valued. We appreciate his support and accommodations.
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by MS.KILAA
Verified Customer
Verified Customer
Jul 03, 2023 -
Mercedes-Benz of Portland responded
Hi Ms. Kilaa, thank you for sharing your experience with our team at Mercedes-Benz of Portland! We are happy to know you had a good experience with us, and that you felt valued. That's what we strive for. Hope to serve you again soon!
I always preferred this location, but not anymore.
The customer service wasn't the greatest.
The customer service wasn't the greatest.
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by ECIOPASIU
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2023 -
Mercedes-Benz of Portland responded
Hello,
We are sorry to hear your recent experience with our team did not meet your expectations, and would like to learn more about your visit so that we can improve for the future. Please consider reaching out to me directly, I hope to have the opportunity to earn back your confidence.
503-228-8351
Eric Trueblood
Service Manager
They were very helpful throughout the entire process.
Responsive to my questions and respectful of my time.
Responsive to my questions and respectful of my time.
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by mjAdams1
Verified Customer
Verified Customer
Jun 27, 2023 -
Mercedes-Benz of Portland responded
Thank you for bringing your business to our team at Mercedes-Benz of Portland, MJ. We are more than happy to have respected both your wishes and your time, and hope that you will keep us in mind for any future needs.
It was much better before the vehicle was picked up.
Turned into a major meh after
Turned into a major meh after
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by JEFF@SMJMANAGEMENT.COM
Verified Customer
Verified Customer
Other Employees Tagged:
Duncan Ostrander, Edward
Jun 28, 2023 -
Mercedes-Benz of Portland responded
Hello Jeff,
While we appreciate you taking the time to leave feedback for our team, it’s unfortunate to hear that your experience did not meet your expectations. I would like to hear more about your experience personally. Please give me a call through the number below at your convenience. I look forward to hearing back from you.
503-228-8351
Eric Trueblood
Service Manager
They only filled up the gas tank half way when I picked
it up, the tires were not shined, 3 of the 4 windows were cleaned, I was not set up on the Mercedes and me app, I found out through YouTube. I left t
it up, the tires were not shined, 3 of the 4 windows were cleaned, I was not set up on the Mercedes and me app, I found out through YouTube. I left the dealership and the rep forgot to give me my temporary plates, during that same visit, we realized I never got any paperwork. Love the car though!
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by JACOBCHINERY
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Kim
Jun 27, 2023 -
Mercedes-Benz of Portland responded
Hello Jacob,
While it’s great to hear you are loving your new car, it’s regrettable to learn of your concerns with its condition when you took ownership. I would like to discuss this matter with you further and can be reached through the number below at your convenience. I hope to hear from you soon.
503-525-6241
Duncan Ostrander
Sales Manager
Jun 28, 2023 -
JACOBCHINERY responded
The sales rep reached out and offered to fill up my gas tank, and wash my car! That’s more than enough! I appreciate it the service!