"Absolutely Amazing considerate patient responsible..."
Absolutely Amazing considerate patient responsible understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious spotless flawless reputable no brainer!
"Great experience, smooth and fun"
Erick is very knowledgeable, informative and advised on all options available.
he was wonderful to work with.
it was very easy to make a decision on the new car 2019 AMG GLE 43 SUV
Other Employees Tagged:
"worth the trip"
we have purchased 2 pre owned vehicles from Ms Kass who is consistently very helpful and completely accessible and attentive to our specific needs and requests.for reasons of geographical convenience , i hadnt utilized HELMS service until this past month and i was overly impressed by the experience as it far exceeds the level of service that i previously experienced at RALLYE from both a proficiency and a courtesy perspective.my communications w/naomi pre service were comprehensive and wholly accommodating. My service advisor Andy Lin could not have been more informative and helpful and service was completed promptly, professionally and competently.the video inspection was a welcome feature i had never before experienced. all auxiliary staff at the service dept were friendly and the waiting facility's amenities enhanced the overall experience, but my interactions w/andrea, naomi and andy will be the primary reason why i will now utilize Helms exclusively for both sales and service.
"Friendly ,courteous, knowledge & willing to work w/customer"
My first experience with Mercedes and first time leasing was pleasurable. Michael was willing to work with my budget and just about made my budget. I was a bit disappointed for the added expense for coverage (optional) on the day of signing as well as being told I had some features to later find out, I did not. Jergins was extremely patient and knowledgeable during my test drive and training. He answered all my questions and everyone at Helms Bros offered continued assistance whenever necessary. Thank you
"What a Mercedes Benz service center should be"
Felt like I was treated with kindness and professionalism the vehicle was retuned with all work completed well above my expectations they even made aware of issues with the vehicle that I didn’t notice