Natalie Marrero
Natalie Marrero at Yonkers Kia

Natalie Marrero | Page 4

Finance Assistant

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

Contact Me
not yet
rated
82 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

Spanish Spanish

not yet
rated

82 Reviews

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82 Reviews of Natalie Marrero

December 13, 2021

Dealership Rating
Employee Rating

When I came here I was not sure I was not going to get approved. Natalie, Ramon and Juan were all professionals. They bent over backwards to put me in a beautiful Forte. Thanks for all you done. More

by Mrbigtim2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Ramon Mendoza

October 21, 2021

Dealership Rating
Employee Rating

Very professional , any interaction has always been polite and informative. It makes any issues run smoother then normal. More

by nikki2879
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 24, 2021

Dealership Rating
Employee Rating

Was not impressed with the service rendered.The technician didn't do a good job. More

by Cobbyosri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efrain Barcos

September 23, 2021

Dealership Rating
Employee Rating

Great service helpful when things and r wrong they made sure it was fixed and corrected More

by ESTEPHANY.REYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Ramon Mendoza , Tony Ramos

September 14, 2021

Dealership Rating
Employee Rating

Saad Khalil was very helpful and knowledgeable about the vehicle. Showed me all the features that comes with the car More

by Usmanbilawal92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Napolino, Brandon Kohan, Ramon Mendoza , Saad Khalil, Shannon Lemon, Joseph Nuss, Jose Pena, Scott Quan, Tony Ramos

August 09, 2021

Dealership Rating
Employee Rating

Dealership was helpful as well as my agent Natalie finance office did give me a slight run around however all in all i am happy with my purchase and i would continue to use as well as recommend this d More

by shawnr23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Reyes , Christian Acevedo, Jose Pena

July 26, 2021

Dealership Rating
Employee Rating

The rep at the front desk let me wasted my cab fare. I asked her if someone could at least look at the vehicle before telling me I have to leave the car and she cannot see me until she fulfilled all other More

by NICOLEHENRY2511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 28, 2021

Yonkers Kia responded

Please contact our Executive Director, John Marciano to resolve your concerns. Please send an email to customerservice@yonkerskia.com It would be helpful if you can send your name as it appears on your service account, your vehicle information and the date of service. Also your direct contact information. Please note that you marked Natalie at the person who helped you in service but Natalie doesn't work in service. Can you please update this? Thank you, Yonkers Kia

July 26, 2021

Dealership Rating
Employee Rating

I would never buy ANYTHING from this place again. The service is terrible of course they smile to your face but don’t do their jobs correctly. The frustrations that I’ve had with them in one year is CRAZ More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Romano, Nelson Munoz, Brandon Kohan, Ramon Mendoza , Efrain Barcos, Amy Beltre, Saad Khalil, Mohammed Khan, Shannon Lemon, Chantal “Brilliant”, Jean Carlos Medina, Nelson Munoz

Sep 12, 2021

Yonkers Kia responded

Mary, We received your email with the 1-star review. We would like to address this for you. Please contact our Executive Director, John Marciano to resolve your concerns with our service department. Please send an email to customerservice@yonkerskia.com It would be helpful if you can send your name as it appears on your service account, your vehicle information and the date of service. Also your direct contact information. Thank you, Yonkers Kia

July 24, 2021

Dealership Rating
Employee Rating

Everyone is courteous and friendly. The staff is very attentive and knowledgeable of their job, products and services. The location is clean and confortable. The make customers feel special. More

by CRU73CRU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Ramon Mendoza

March 31, 2021

Dealership Rating
Employee Rating

Could of been better I'm still waiting for y'all to fix the little damage that yall porter created it doesn't look write and think about it I didn't even get a test drive wow More

by mm.harlem69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melvin Reyes

May 18, 2021

Yonkers Kia responded

We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

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