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Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills

Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
105 Reviews
4.6

105 Reviews

Write a Review

105 Reviews of Nate Franklin

July 02, 2025

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Employee Rating

They were not pushy when it came to recommended repairs. They were very professional the whole time I was there. More

by jace94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your perfect rating just put the pedal to our metal. Thanks for the kudos! It’s an honor to handle your vehicle, and we’re excited for your next appointment. Until then!

June 03, 2025

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Employee Rating

Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Rhett Valentine, Richard Sanchez, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 25, 2025

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Employee Rating

Very good and super excellent will send other to him. Very helpful,polite,too me More

by 804musik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Abraham Khadra, Jorge Garcia, Joshua Ataga, Elizabeth French, Michael Wright, Angel Flores, Mike Lee, Scott Gerlikoviski

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May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for recommending us—you’ve made our day! We strive to be helpful and polite with everyone who walks through our doors. We look forward to welcoming your friends and family in the future!

May 22, 2025

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Employee Rating

Great service from Angel Flores, happy to have him as an advisor. Two BDC agents also very helpful, Elizabeth L and Myranda S More

by Akira.1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jorge Garcia, Joshua Ataga, Elizabeth French, Rhett Valentine, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores , Elizabeth L, Myranda S

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May 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for shouting out our team! We're pleased that Angel, Elizabeth, and Myranda played tag team and delivered an all-star customer service experience. If you need anything else from us, please don't hesitate to ask. We'll always be here for you!

May 11, 2025

Dealership Rating
Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

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Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

April 29, 2025

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Employee Rating

Their service was patient and thorough, the waiting time was short, and I was very satisfied. More

by wangzunhan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear that Nate Franklin and Anthony Garcia made your visit both efficient and informative. Short wait times and patient service are exactly what we strive for every day. Thanks for letting us know you left completely satisfied!

April 12, 2025

Dealership Rating
Employee Rating

Reeves Honda I find to be the best dealership I feel they are very knowledgeable, courteous as well. Mr Crean has been my personal serviceman since April 2024, 1st visit! I moved from Lafayette La. Community More

by lizgrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Issac Moya, Mario Vasquez, Angel Flores , Elv parts dept verrry helpful!!

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Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much! We’re delighted that you feel right at home with our knowledgeable and courteous team. Your continued trust, especially after your move, speaks volumes about our commitment to personalized care.

March 28, 2025

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Employee Rating

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

Dealership Rating
Employee Rating

Would recommend Anthony Garcia for service needs when it comes to my car and maintenance More

by silmorales1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez , Anthony Garcia and Tommy Lithmexy

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Anthony will be grateful for your recommendation! Is there someone in your life who might benefit from Anthony's expertise? Please spread the word!

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