Neil Amaral | Page 3

Overall my buying experience was low stress and it was a pleasure to work with each person along the way. This is the second time purchasing a car here and I would return again in the future. I’ve had gre pleasure to work with each person along the way. This is the second time purchasing a car here and I would return again in the future. I’ve had great experiences with the service department as well. More

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Jean was so well versed with the XC 60 and helped us set up our accounts and phones It was a sincere pleasure working with him and I would recommend him to future customers up our accounts and phones It was a sincere pleasure working with him and I would recommend him to future customers More

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Excellent service above and beyond what is normally expected by a dealership. We had major issues with our insurance company and they moved quickly to resolve the issues. Outstanding people with a gr expected by a dealership. We had major issues with our insurance company and they moved quickly to resolve the issues. Outstanding people with a great attitude towards the customer. More

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It was so great and excellent customer service by Neil and his team for sales and I love to purchase car with Smythe Volvo. Highly recommended to all for an amazing car purchase. and his team for sales and I love to purchase car with Smythe Volvo. Highly recommended to all for an amazing car purchase. More

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Our experience at Smythe Volvo was outstanding. Neil A. Is a true professional in every sense of the word. Henry How do you spell Henry Z made the leasing of our XC 60 a breeze. We will definite Neil A. Is a true professional in every sense of the word. Henry How do you spell Henry Z made the leasing of our XC 60 a breeze. We will definitely be recommending this team to our family and friends. More

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Our experience at Smythe Volvo was excellent. They had a great inventory, we reviewed all the options, and were able to purchase a vehicle before the end of the day. Neil patiently walked us th They had a great inventory, we reviewed all the options, and were able to purchase a vehicle before the end of the day. Neil patiently walked us through the various options, answered all our questions/concerns and we never felt pressured, played, or steered in any way. This is not your stereotypical dealer, that is for sure. When picking up our XC90, Don spent nearly an hour going over every option and technological perk, many of which I may never use; but all of it was greatly appreciated. Many Thanks to Neil and Don. We will be back! More

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We worked with Neil, David Ferrence, Don, and Henry while buying a new Volvo and we had a great experience. Everyone at Smythe was more than welcoming and the staff we worked with made it an easy and enjoyab buying a new Volvo and we had a great experience. Everyone at Smythe was more than welcoming and the staff we worked with made it an easy and enjoyable experience! Neil worked with us to make sure we we got every incentive possible and happy with the deal, including our trade-in. We would be more than happy to come back for our future car purchases! More

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Excellent service thank you all for all the attention and welcoming to the Volvo family welcoming to the Volvo family More

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Excellent customer service! Our salesman Neil was great and he was so patient answering all of our questions. I went back the following week to finalize a couple things and eve Our salesman Neil was great and he was so patient answering all of our questions. I went back the following week to finalize a couple things and everyone from the front desk to Service were very nice and polite and made the effort to make my short wait very pleasant. I recommend this dealer to anyone who wants to buy a Volvo More

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I recently purchased a certified pre-owned 2021 Volvo. What an excellent experience. I actually took my old car in for service and while I was waiting and walking around Neil Amaral approached me and aske What an excellent experience. I actually took my old car in for service and while I was waiting and walking around Neil Amaral approached me and asked if I needed help. I explained my driving situation and he was so very pleasant and accommodating. Not pushy or smothering. He showed me a few cars and I told him to get back to me on Monday the following week ..which he did. I sent my husband there to meet Neil and low and behold...I am driving my "new ride". I love my Volvo and really appreciate those men who helped me. Neil was the best.! Professional and courteous and a pleasure to deal with. He kept me informed every step of the way. 10 stars for Neil in my book.!!! I came back with my husband and we had to sign all of the paperwork prepared by Henry Zhu. While this man was inundated with numerous purchases, he still had time to meticulously explain the financial aspect as he prodded along to meet all of his deadlines for the day, Again, an exceptional finance manager who was professional, pleasant and knowledgeable in this field. 10 Stars for Henry Zhu. I had to go back to the dealership to get a tutorial for all of the features in the car and that's where Alex Piriv came in. We had to re-install my Volvo remote auto start which he did. He had the patience of a saint dealing with me...but it goes without saying that he was knowledgeable about it all. And when we were done he gave me his card and advised if I needed anything else...I should reach out to him for assistance. 10 Stars for Alex. For the record, any time I need service Billy always helps me without a question. Smythe Volvo should recognize these dedicated employees which, I feel , exemplify the ultimate customer service experience. I refer my family and friends to Smythe specifically for the reason above. Neil Amaral, Henry Zhu, Alex Piriz and Billy Shannon YOU are the best! Wishing all a Happy and Healthy Holiday More

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