Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
May 13, 2020
Happy new car owner Once we had agreed on the trade-in value of my 2011 Subaru, the entire process went very smoothly and I was delighted to have a new car. Everyone in t Once we had agreed on the trade-in value of my 2011 Subaru, the entire process went very smoothly and I was delighted to have a new car. Everyone in the sales department was friendly and helpful. More
Other Employees Tagged: Mitchel Pollak, Danny Gomes
May 12, 2020
I had a great experience a Brewster Subaru, everyone was very nice, especially Fred!!! He even left a kind gesture in my car that I found about 3 days later and I love the car beyond words. Thank you so muc very nice, especially Fred!!! He even left a kind gesture in my car that I found about 3 days later and I love the car beyond words. Thank you so much!! More
Other Employees Tagged: Fred Fogel
April 21, 2020
It was great. The entire staff was polite and the General manager was very proactive with the customer. I would highly recommend Fred Fogel who was very helpful b The entire staff was polite and the General manager was very proactive with the customer. I would highly recommend Fred Fogel who was very helpful but never pushey to make a sale. The General Manager Nelson DeMelo was very people friendly and did everything possible to make you feel comfortable at the dealership. I would highly recommend Brewster Subaru to all my customers. More
Other Employees Tagged: Fred Fogel
April 21, 2020
Great experience. Fred, Nelson and the staff are terrific. A very pleasant experience. Would recommend Brewster Subaru to any of my friends and family. A very relaxing atmosphere. What we enjoyed was that t A very pleasant experience. Would recommend Brewster Subaru to any of my friends and family. A very relaxing atmosphere. What we enjoyed was that there was no pressure to buy. Also, the service Dept. is excellent. More
Other Employees Tagged: John Chaber, Danny Gomes , Fred Fogel
April 19, 2020
Excellent! Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anyth Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anything, which is very important to me. This is my first Subaru, I have a feeling it won’t be my last! I will tell everyone I know to go there if they are looking to purchase or lease. More
Other Employees Tagged: Kristen Hetzer , There was a man from the CT Subaru that took care of the financing - he was great, too but I can’t remember his name.
April 17, 2020
Excellent service. Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless o Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless on my part. They worked with me to provide the best possible price and highest quality vehicle. I recommend this team at Brewster Subaru without any reservation. More
Other Employees Tagged: Kristen Hetzer , Cam Romao
April 13, 2020
Fred asked us what we wanted in a car and showed us what was available. He then helped push the deal through before the sales dept was closed due to quarantine. Nelson was very helpful and is always helpf was available. He then helped push the deal through before the sales dept was closed due to quarantine. Nelson was very helpful and is always helpful and friendly. More
Other Employees Tagged: Fred Fogel
April 05, 2020
I was in the market for an STI and came across Brewster Subaru. I’ve never seen a dealer operate this way. I wasn’t just another sale. Super professional and respectful! They didn’t try to force anything o Subaru. I’ve never seen a dealer operate this way. I wasn’t just another sale. Super professional and respectful! They didn’t try to force anything on me to purchase. It was a nice relaxed atmosphere with lots of jokes and conversations. Friendships were made. Not a single person was rude and everyone was very helpful. I even got a great deal on my trade in. This place really cares about their customers and even went above and beyond for me before I stepped foot in the dealer by providing me as much information as I can including pictures sent to me to see the car as I was actually there. I am definitely going back and I would be the first one to refer anyone who is interested in a Subaru to shop at Brewster Subaru! More
Other Employees Tagged: Kristen Hetzer , Cam Romao
March 04, 2020
Amazing Experience Working with Fred was delightful. He made the experience fun, easy with zero stress. He was very knowledgeable and truly worked to find the best sol Working with Fred was delightful. He made the experience fun, easy with zero stress. He was very knowledgeable and truly worked to find the best solution for us. I cannot wait to work with this dealership again. Nelson and Rich were awesome as well. More
Other Employees Tagged: Rich Johnson , Fred Fogel
March 04, 2020
Anthony Pilla and the entire team at Brewster Subaru could not have been anymore accommodating, patient and fair to us. Will always buy from them! Already bought several cars and will continue to be lo could not have been anymore accommodating, patient and fair to us. Will always buy from them! Already bought several cars and will continue to be loyal to them. More
Other Employees Tagged: Rich Johnson, Patrick Larson , Anthony Pilla

