Nelson DeMelo
Nelson DeMelo at Brewster Subaru

Nelson DeMelo | Page 4

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
486 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

22 yrs, 8 mos

Industry Experience

32 yrs, 5 mos

Languages Spoken

English English

Portuguese Portuguese

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4.9

486 Reviews

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486 Reviews of Nelson DeMelo

March 21, 2024

Dealership Rating
Employee Rating

My experience at Brewster Subaru was a pleasure from the moment I walked in until the day I drove out in my new car. The new facility looks amazing. They’ve only been there a few short weeks. I’m sure they’ More

by sheilachcc
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , David

Mar 21, 2024

Brewster Subaru responded

Hi Sheila! We're glad to know that you had a pleasant experience at our new Brewster Subaru facility! We look forward to seeing you again for your first service visit. Safe travels in your new car!

March 18, 2024

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This was the best car buying experience I’ve ever had! Everyone was wonderful to work with, and I absolutely love my very first Subaru! More

by donnacyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 20, 2024

Brewster Subaru responded

Hi Donna! We're delighted you had a great car-buying experience at Brewster Subaru! Enjoy your first Subaru and thank you for the review.

March 16, 2024

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Wonderful experience, this is our 4th Subaru. Great place to do business. Rich was outstanding. Very easy to understand and work with. Very professional and personable. More

by spk91
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 18, 2024

Brewster Subaru responded

We're delighted to know you had a wonderful experience with Rich at Brewster Subaru! It's great that he was able to assist in making your 4th Subaru purchase smooth and enjoyable. Thanks for the review, we appreciate it!

March 16, 2024

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Great dealership selling a great brand. Very professional freindly and informative staff. A god buying experience More

by JoeV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Christian Aguilar

Mar 18, 2024

Brewster Subaru responded

Hi Joe, we're delighted to know you had a good buying experience with us at Brewster Subaru. We hope to see you next time! Enjoy your new ride!

March 05, 2024

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Outstanding dealership. Anthony Pilla, salesman, was friendly, knowledgeable and professional. No pressure at all. Rich Johnson, Finance Department, was very easy to work wi More

by pdisbrow11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla

Mar 05, 2024

Brewster Subaru responded

We're delighted to know you had a positive experience with our team at Brewster Subaru. It's great that Anthony, Rich and Nelson were able to assist in making your visit enjoyable! We look forward to helping with any future automotive needs!

February 28, 2024

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Very professional and helpful . Explained everything in details. We bought two cars from this dealership because they value customers . Highly recommended More

by summermz
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Andre Reid

Feb 28, 2024

Brewster Subaru responded

We're delighted to know you found our team at Brewster Subaru professional and helpful! It's great that we can assist in finding the perfect car for you! We appreciate your recommendation and see you again! Safe travels!

February 25, 2024

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My experience with Brewster Subaru was amazing truly showed how buying a Subaru is like becoming part of the family. More

by Tarik Mazahreh
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Andre Reid

Feb 26, 2024

Brewster Subaru responded

Hi Tarik! We're delighted to know that you felt like part of the family at Brewster Subaru. Thanks for sharing your experience and welcome to our community!

February 21, 2024

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I found my experience at Brewster Subaru very pleasant everyone was very kind and easy to deal with, and I feel that they valued me as a customer More

by marianneskelly
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Feb 21, 2024

Brewster Subaru responded

Marianne, we're glad to know you had a pleasant experience with us at Brewster Subaru and felt valued as our customer. Thanks for sharing your feedback! Safe travels!

February 12, 2024

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Employee Rating

This was my ninth Subaru that I have leased or purchased at this location. The leasing process was seamless and the staff (Nelson Demelo, Kristen Hetzer & Rich Johnson) all did their part to make me feel l More

by HappyCustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Brewster Subaru responded

We're delighted to know that you had a seamless leasing experience with Nelson, Kristen, Rich, and our team at Brewster Subaru. We appreciate your loyalty over the years! Danny and his service team will be here for all your maintenance needs. Thanks for sharing this review! Safe travels!

January 15, 2024

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We have purchased several cars from Brewster Subaru and we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pl More

by nob2179
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Jan 16, 2024

Brewster Subaru responded

Hi Nob! We're delighted to know that you've had multiple positive experiences with our team at Brewster Subaru! It's great that Nelson, Rich, and the rest of the staff have made your visits enjoyable. Thanks for recommending us - we look forward to continuing to serve you in our new facility!

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