Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
August 19, 2017
Well Done!! This was a painless and enjoyable experience. Done deal in one day. Everyone was nurturing and kind. I would definitely come here to get my next car This was a painless and enjoyable experience. Done deal in one day. Everyone was nurturing and kind. I would definitely come here to get my next car. Not the usual care buying experience. Definitely a class act all around! More
Other Employees Tagged: Patrick Larson , Anthony Pilla
August 18, 2017
very informative and no pressure Bruce and Rich were both friendly and professional. They listened to our needs and helped us choose the car and accessories and warranties that were Bruce and Rich were both friendly and professional. They listened to our needs and helped us choose the car and accessories and warranties that were appropriate for our lifestyle. More
Other Employees Tagged: Rich Johnson , Bruce Fischer
August 05, 2017
My First Lease I highly recommend Robyn Rey to any women out there looking to buy or lease a new Subaru. Men too, but I always like to support women whenever I can a I highly recommend Robyn Rey to any women out there looking to buy or lease a new Subaru. Men too, but I always like to support women whenever I can and Robyn was a great salesperson. The whole process was painless and she did everything she could to make sure I got what I wanted. The whole team is very friendly and no pressure. Nelson Demelo took good care of me when there was a tiny post lease glitch and I couldn't be happier with my 2017 Forrester. Rich Johnson was easy to talk to and I was happy there weren't any last minute extras. All in all, a very positive experience. More
Other Employees Tagged: Rich Johnson , Robyn Rey
August 01, 2017
great people to deal with My wife & I, my brother in-law & sister in-law have been dealing with Brewster many times and couldn't be more satisfied. We keep returning to them fo My wife & I, my brother in-law & sister in-law have been dealing with Brewster many times and couldn't be more satisfied. We keep returning to them for a reason and have recommended them to others more than once. Terrific people to work with. TEN STARS for salesman Mitch and manager Nelson. Ken Hellberg More
Other Employees Tagged: Mitchel Pollak
July 31, 2017
excellent Today I purchased my 7th vehicle from Brewster Subaru. This last purchase was perhaps the best experience I have had from any car dealership that I Today I purchased my 7th vehicle from Brewster Subaru. This last purchase was perhaps the best experience I have had from any car dealership that I have ever used. I was in desperate need for a new car due to recent unforeseen events to two of my family's vehicles. Not only did salesperson Robyn Rey and sales manager Patrick Larson search for a car that my wife loved- Robyn was also able to locate one in a very timely manner. We picked up the car today as promised and my wife and I could not be happier. Rich in finance was able to help us with the financing that made sense to us and met our needs. Under the overall management of Nelson Demelo my family and I have always been treated with courtesy and respect from every employee at Brewster Subaru. Nelson has made visiting this dealership actually enjoyable. I have never been pressured at any step of purchasing a vehicle and everything has been explained to me and my family in the most professional manner. After every purchase I have been contacted by Nelson to see if everything with the vehicle and the staff was positive. Of course everything has been. My hats off to Robyn, Patrick, Rich, Nelson and the entire staff at Brewster Subaru. More
Other Employees Tagged: Rich Johnson, Patrick Larson, Danny Gomes , Robyn Rey
July 20, 2017
excellent experience From beginning to end buying my 17 Impreza at Brewster Subaru was a wonderful experience. From Nelson, trading in a car, to Robyn, buying our new Im From beginning to end buying my 17 Impreza at Brewster Subaru was a wonderful experience. From Nelson, trading in a car, to Robyn, buying our new Impreza, and Rich, getting financing - the whole experience was terrific. It could not have been more courteous and friendly. More
Other Employees Tagged: Rich Johnson , Robyn Rey
July 19, 2017
"Friendly and straight forward" This was a straight forward experience and everything was exactly as they said it would be when it came time to close the deal. Our sales person Anth This was a straight forward experience and everything was exactly as they said it would be when it came time to close the deal. Our sales person Anthony Pilla and manager Rich Johnson were friendly and professional. Overall it was a very smooth transaction. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
July 12, 2017
Excellent People, Excellent Dealership This was my first time buying a Subaru and I couldn't have found a better dealership. I saw an orange Crosstrek on their lot and I couldn't walk away. This was my first time buying a Subaru and I couldn't have found a better dealership. I saw an orange Crosstrek on their lot and I couldn't walk away. Robyn was great and helped me get a car payment that fit in my budget. Nelson inspected my car down to the smallest detail and it drives like its brand new. Rich was so informative and he explained every step to me. I was so comfortable with the people and I was treated with such kindness and respect. Both of my parents own Subarus and they came along with me when I was buying mine. They were so impressed with the dealership and the staff that they are both planning on getting cars there when they are ready to upgrade. I really can't say enough about this dealership. I will not be looking anywhere else to buy a car from now on. More
Other Employees Tagged: Rich Johnson , Robyn Rey
July 11, 2017
Painless procedure I knew I didn't want another Forester. Loved my 2001 Forester but had to let it go and had been driving a leased 2015 Forester. They made it too big I knew I didn't want another Forester. Loved my 2001 Forester but had to let it go and had been driving a leased 2015 Forester. They made it too big. Stopped in to try other cars for size but thought I'd be looking for a used Forester going back to a year to the smaller size. Mitch Pollak stepped up spent a lot of time discussing options, showing me cars on the lot, answering questions. I tried the Crosstrek and it felt a lot like my old 2001 Forester. They made me a good offer on my returning leased Forester. Once I made the decision the process was easy. We did research on price and they were right on the money. Didn't have to spend time haggling. This is our fifth Subaru. Wouldn't drive anything else. May not need the dealer again for a long time - I had my first Forest for 13 years. I expect to use them for service on my Crosstrek. Rich Johnson made the paperwork part of the deal pretty painless. More
Other Employees Tagged: Rich Johnson, Mitchel Pollak
July 11, 2017
Happy car buying experience This is our 3rd car experience with this dealership... and yes we did go to another dealership before them. We quickly realized the Brewster Dealershi This is our 3rd car experience with this dealership... and yes we did go to another dealership before them. We quickly realized the Brewster Dealership was the one for us - everyone was so accommodating & not pushy. Thumbs up to Nelson, Roy & Rich. More
Other Employees Tagged: Roy Schiller, Rich Johnson

