Nelson Munoz | Page 2

This dealership after I got a bill of sale did not answer any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested my deposit returned and after getting a run around I finally got my deposit back a week later. Also realized that they charged me sales tax for the higher price they were asking and not the lower price I negotiated. They added an additional $1000 under the guise that those were numbers done by the computer. In total this whole ordeal took 1 month and I was given excuses, empty apologies and my time was wasted. I wouldnt recommend anyone to this dealership but if you do go please becareful, do your research and also have your calculator ready because the numbers they give you could be inflated. More

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Absolutely rude employees and horribly customer service. The Old bald guy behind the desk is the absolute WORST!! His manners seems like he got it from a dumpster!!! ATROCIOUS!!! I gave these people my mone The Old bald guy behind the desk is the absolute WORST!! His manners seems like he got it from a dumpster!!! ATROCIOUS!!! I gave these people my money once and will never do it again!!! If you can avoid this place, please do!!! More

by RMGOPIE Verified Customer Verified Customer

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Recomendado, proceso guiado fácil y rápido Buscan opciones adecuadas para cada cliente y siguen el proceso de cerca excelente opciones adecuadas para cada cliente y siguen el proceso de cerca excelente More

by Farrath Verified Customer Verified Customer

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Everyone was so nice and knowledgeable. The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! More

by ALEXISZAFIRIDIS Verified Customer Verified Customer

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We had such a wonderful experience leasing a new vehicle. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. More

by ALEXISZAFIRIDIS Verified Customer Verified Customer

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Everyone at Yonkers Kia is wonderful especially Hector and his partner Eric. I don’t know what I would’ve done without you. I will shop with Yonkers Kia again and again. and his partner Eric. I don’t know what I would’ve done without you. I will shop with Yonkers Kia again and again. More

by ERICMARTIN14 Verified Customer Verified Customer

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The staff is outstanding, courteous and listen to your needs for a vehicle. After leasing our car. Our product specialist Nelvin De LA Cruz follow- up as he stated he would to make sure if we had any ques needs for a vehicle. After leasing our car. Our product specialist Nelvin De LA Cruz follow- up as he stated he would to make sure if we had any questions and if we are happy with our vehicle. So thankful for Yonkers Kia services. More

by Starlene Verified Customer Verified Customer

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The experience was horrible. They gave me the worst deal for leasing the car. The MSRP for the car is 38000$ but they charged 41000. They didn’t explain about that when we were t They gave me the worst deal for leasing the car. The MSRP for the car is 38000$ but they charged 41000. They didn’t explain about that when we were talking. Will never do business with yonkers kia again and will tell all my friends and family not to do business with yonkers kia. They showed me MSRP and I was expecting that I am leasing the car based on MSRP but in the contract they made it 49000 and I didn’t notice that . After few days I came to know about that and they reduced to 41000 which I find still ridiculous coz the MSRP is still 38000. I paid 5000 and change for the tax and their other charges, and after a week the staff from kia called me again and said that I have to pay another 130 for registration which I thought that I paid with 5000. This is the first time I am wrong a review coz I am really upset with the way they handled the whole situation. They ripped me off. I have to go to 4 to 5 times after signing the lease agreement and wasted my time. More

by SONY.MATHEW Verified Customer Verified Customer

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I love Yonkers Kia . I went in there with a low credit score and came out with a brand new car . I was very pleased with the service they provided . Thank you for being p I went in there with a low credit score and came out with a brand new car . I was very pleased with the service they provided . Thank you for being patient and thank you for helping me purchase my first vehicle. More

by JASMINETORRES2008 Verified Customer Verified Customer

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Very helpful ,excellence in quality of service ,professionalism and I will recommend them to my family and friends ,professionalism and I will recommend them to my family and friends More

by GAPEREZ093068 Verified Customer Verified Customer

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