Nelson Munoz
Nelson Munoz at Yonkers Kia
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Nelson Munoz | Page 2

Sales Manager

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

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3.7
60 Reviews

US Army retiree. Father of four. 20 years automotive experience

Dealership Experience

3 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Specialties & Trainings

US Army Retired

3.7

60 Reviews

Write a Review

60 Reviews of Nelson Munoz

August 29, 2023

Dealership Rating
Employee Rating

Everyone was so nice and knowledgeable. The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! More

by ALEXISZAFIRIDIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 25, 2023

Dealership Rating
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We had such a wonderful experience leasing a new vehicle. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. More

by ALEXISZAFIRIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 23, 2023

Dealership Rating
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Everyone at Yonkers Kia is wonderful especially Hector and his partner Eric. I don’t know what I would’ve done without you. I will shop with Yonkers Kia again and again. More

by ERICMARTIN14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Napolino, Tony Ramos , Melvin Reyes , Mike Romano, Steve Marino , Maurissa Johnson, Eric Martin and Hector

May 17, 2023

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The staff is outstanding, courteous and listen to your needs for a vehicle. After leasing our car. Our product specialist Nelvin De LA Cruz follow- up as he stated he would to make sure if we had any ques More

by Starlene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nelvin De La Cruz and Raydenisse Espinal they both get a 5star rating

May 16, 2023

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The experience was horrible. They gave me the worst deal for leasing the car. The MSRP for the car is 38000$ but they charged 41000. They didn’t explain about that when we were t More

by SONY.MATHEW
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Adovic, Brandon Kohan

December 08, 2022

Dealership Rating
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I love Yonkers Kia . I went in there with a low credit score and came out with a brand new car . I was very pleased with the service they provided . Thank you for being p More

by JASMINETORRES2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Efrain Barcos, Mike Romano , Mohammed Khan

Dec 21, 2022

Yonkers Kia responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Executive Director customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

September 22, 2022

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Very helpful ,excellence in quality of service ,professionalism and I will recommend them to my family and friends More

by GAPEREZ093068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 23, 2022

Yonkers Kia responded

GAPEREZ093068, Wow! It looks like everyone helped you! The combination of customer service from our sales team and service team showcases teamwork at its finest. We appreciate your recognizing our entire team. Tip of the Day: Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money. During a brake inspection, all major components — rotors, brake pads, shoes and brake lines — should be evaluated.

August 25, 2022

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It has a very professional personnel; has an excellent service, customer oriented, courteous, friendly and punctual More

by Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Romano , Mohammed Khan , Marc LaMassa

Aug 31, 2022

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

August 05, 2022

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Ramon Mendoza and Juan Vadi made purchasing a car at Yonkers Kia such a smooth and amazing experience. I would definitely be going back for the next car! More

by Jalmonte412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Ramon Mendoza

Aug 08, 2022

Yonkers Kia responded

Jalmonte412, Thank you for taking a moment to share your awesome experience about your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

July 13, 2022

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Employee Rating

Maurissa was fantastic. She was attentive, answered all our questions and we received an excellent price for our new Sorento. More

by gloperbad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic , Maurissa Johnson

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