Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman | Page 3

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
66 Reviews

Industry Experience

18 yrs, 2 mos

4.8

66 Reviews

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66 Reviews of Nick Chapman

March 13, 2026

Dealership Rating
Employee Rating

Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 12, 2026

Dealership Rating
Employee Rating

Took me on time and I was in and out in no time. They explain what services they did. More

by dburn1011
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 08, 2026

Dealership Rating
Employee Rating

I arrived and was greeted in minutes and was out the door to work in under 15 minutes. Received a text that my car was finished and ready for pickup. What a great service and quick. I will be back More

by rde9692
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Mar 18, 2026

Koons White Marsh Chevrolet responded

Thank you rde9692! We hope to be of service to you again!

February 25, 2026

Dealership Rating
Employee Rating

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai More

by samuel.p.greenfield
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 28, 2026

Koons White Marsh Chevrolet responded

Hi samuel.p.greenfield, thanks so much for rating us so high! Be safe on the road!

February 20, 2026

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Employee Rating

Good service. Good people. All around a good experience getting my oil changed. Thank you. More

by austinheid
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 13, 2026

Dealership Rating
Employee Rating

Everything was great. I have had an issue with my shift to park and when I called Nick knew exactly what was wrong and he was able to get me in fast, two other problems ca More

by littleinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Koons White Marsh Chevrolet responded

Hello littleinsley, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 06, 2026

Dealership Rating
Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

February 06, 2026

Dealership Rating
Employee Rating

Always great service team members are very helpful and respectful I love the white marsh location More

by aroncarter1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 30, 2026

Dealership Rating
Employee Rating

Easy to make the appointment and battery replacement was very quick. Great service and nice waiting area. More

by scott.popiolek
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Koons White Marsh Chevrolet responded

Thank you! We hope to be of service to you again!

January 27, 2026

Dealership Rating
Employee Rating

It’s always a pleasure dealing with your staff. They are always helpful. I always feel my car is in good hands with Corvette Specialist! It’s been awesome through the years😊😊😊😊😊😊😊😊😊😊😊 More

by kersidrathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Kelly Paris, Dan Hasselberger, Mark Schneider, Maria Taliano, Jerry Morreale, Josh Chernault, Courtney Krause , There was the Man in finance dept. He was so helpful and kind. He gave me a model corvette ! I am so sorry I do not know his name!

Jan 30, 2026

Koons White Marsh Chevrolet responded

kersidrathompson, we are delighted to see this rating! Have a great day!

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