Nick Hawk

Too many words Genius was excellent She is very knowledgeable Service person very helpful and responsive knowledgeable Service person very helpful and responsive More

by bob-kay Verified Customer Verified Customer

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I drive over 50 miles each way to go to this dealership instead of one 10 miles and another 20 miles away. That should be all I need to say. instead of one 10 miles and another 20 miles away. That should be all I need to say. More

by lmlutt Verified Customer Verified Customer

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Service advisor Nick Hawk and the service manager Paul were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the m were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the management and customer service side and Nick from the technical and customer service sides. I appreciate the effort they put in to make me feel like a valued customer. That's the service that I expect from BMW. More

by sheardh65 Verified Customer Verified Customer

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Only one place I will take my 2024 X-5 for service—to Nick Hawk at Ferman BMW. Nick provided me really outstanding service on my 2011 X-5 and, no surprise, has continued to do so on my 2024. Just had him Nick Hawk at Ferman BMW. Nick provided me really outstanding service on my 2011 X-5 and, no surprise, has continued to do so on my 2024. Just had him replace my all-season run-flats at am amazing number of miles on the originals. Bought both X-5s at Ferman BMW in Palm Harbor. Stayed with them for their exceptional service. Highly recommended. More

by wagroves Verified Customer Verified Customer

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Andrew and the BMW service tes Are top notch _ Fud a great job anx jeep my 430i running in tip top shape. great job anx jeep my 430i running in tip top shape. More

by rcpollockwfl Verified Customer Verified Customer

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Above and beyond. Came and picked up my car and dropped off a loaner. Then, after service, washed and returned my car. Couldn’t be easier! Came and picked up my car and dropped off a loaner. Then, after service, washed and returned my car. Couldn’t be easier! More

by smkenney97 Verified Customer Verified Customer

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Great customer service. The service manager was attentive and timely. Also, the waiting lounge was clean and comfortable. The service manager was attentive and timely. Also, the waiting lounge was clean and comfortable. More

by John Verified Customer Verified Customer

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I have been going to Ferman for 6 years and I have a good relationship with sales and service representatives. I trust them and I like them relationship with sales and service representatives. I trust them and I like them More

by vmunno0 Verified Customer Verified Customer

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Always great service And Sal’s hospitality is always a 10. Scheduling is easy and always available. 10. Scheduling is easy and always available. More

by jsteff Verified Customer Verified Customer

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Once again, I really appreciate Nick‘s help with getting me what I think was the best deal on tires for my 2021 X5. He helped us out a lot with a pick up and drop off as I could not wait at the dealership. me what I think was the best deal on tires for my 2021 X5. He helped us out a lot with a pick up and drop off as I could not wait at the dealership. That was a huge convenience! Thanks again! More

by Rich Mini Verified Customer Verified Customer

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