Nick Hawk | Page 64

Work was fine but not overly pleased with my advisor The dealership is usually a pleasure but the service advisor I had this time was a little rude and didn't give me a written estimate before doing the The dealership is usually a pleasure but the service advisor I had this time was a little rude and didn't give me a written estimate before doing the work and when I mentioned this he said, oh I can just have them put it back the way it was. I also called after I dropped it off and asked if he could check one other thing but this wasn't addressed when I picked it up and I had forgotten. Also, my usb inputs won't connect and won't charge even though they say the device is plugged in. When I mentioned this he just said, try another cord, but never addressed it with the people who do the service. This was not resolved when I changed cords. 3 of them. More

by suzgator Verified Customer Verified Customer

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Amazing They were very helpful and amazing I would never go somewhere else , I got my car fixed and cleaned also when I took my car there I didn’t have gas in They were very helpful and amazing I would never go somewhere else , I got my car fixed and cleaned also when I took my car there I didn’t have gas in my car they full my car with gas I’m so happy with the palm Harbor location More

by AAljmie Verified Customer Verified Customer

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Outstanding service! Nick Hawk and the rest of the service team at Ferman BMW always provide outstanding customer service! Always a pleasure working with Nick and the rest Nick Hawk and the rest of the service team at Ferman BMW always provide outstanding customer service! Always a pleasure working with Nick and the rest of the team. More

by DarrylBain Verified Customer Verified Customer

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Many promises, no delivery I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a pr I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a professional quality "run around", I have received neither. This is inexcusable. I cannot recommend this dealership. More

by Bumblebee Verified Customer Verified Customer

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Great communicating staff Nick the SA advisor was very prompt in communication. He made sure to update and give me accurate information regarding my car visit. He also didn’t t Nick the SA advisor was very prompt in communication. He made sure to update and give me accurate information regarding my car visit. He also didn’t try selling me anything and only wanted to service what’s needed. It’s hour out of my way but very worth it compared to Reeves but worth it. More

by devontelittle26 Verified Customer Verified Customer

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The Problem Had my Beemer serviced and everything went smooth as usual until my warning ligh went on saying to not drive. Only one block later and I was home. D Had my Beemer serviced and everything went smooth as usual until my warning ligh went on saying to not drive. Only one block later and I was home. Dripping oil seemed to be the problem, everywhere. And on my new pavers. Called BMW and they took car away And tried to clean pavers to no avail. Bottom line, during the service checkup and oil change the mechanic did not get the oil filter on correctly. The pavers cost me half of what a BMW would cost. I need Feeman to clean my pavers. More

by zjs Verified Customer Verified Customer

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Great Service! Thank you for the continued Great service over the years. Nick Hawk is always on top of it. Super friendly staff and they are always there to answer m Thank you for the continued Great service over the years. Nick Hawk is always on top of it. Super friendly staff and they are always there to answer my questions. I purchased my second car from Steve Venden- Steve is very knowledgeable and trust worthy. More

by adamhansen36 Verified Customer Verified Customer

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Great service They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la More

by Ckisok Verified Customer Verified Customer

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Split Engine Mounts Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited fo Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited for a cold start the next morning. More

by JEVANS9772 Verified Customer Verified Customer

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Thank you Nick and team All the issues that I had pointed out were resolved by Nick and his team. Nick is very competent and courteous. He kept me informed on the status of t All the issues that I had pointed out were resolved by Nick and his team. Nick is very competent and courteous. He kept me informed on the status of the car and explained what repairs were being made to the car. Would highly recommend Nick and Ferman BMW. More

by RAVICD Verified Customer Verified Customer

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