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Nick Hawk
790 Reviews
Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
27 yrs, 3 mos
790 Reviews
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790 Reviews of Nick Hawk
June 19, 2019
you only had one job I came in for tire rotation. As soon as I left your premises my TPS indicated low pressure. Once home I checked the tires. The 2 rear tires, spe I came in for tire rotation. As soon as I left your premises my TPS indicated low pressure. Once home I checked the tires. The 2 rear tires, specified for 35psi were 27 and 28. I put air in them and have not lost a pound in a week. More
by remymak
Verified Customer
June 09, 2019
Beyond service My experience with Ferman BMW’s service department was beyond excellent. Not only was meticulous attention paid to my 335i, I was treated as a valued My experience with Ferman BMW’s service department was beyond excellent. Not only was meticulous attention paid to my 335i, I was treated as a valued customer & my car a valued vehicle in the BMW family. More
by FRIEBER
Other Employees Tagged: Alex Wolf
June 09, 2019
I don’t trust service department! Tells customers they need expensive work repairs to increase revenue for the dealership. It’s called stealing. Why should we trust their sleazy reput Tells customers they need expensive work repairs to increase revenue for the dealership. It’s called stealing. Why should we trust their sleazy reputation. The government and consumer protection laws must Audit and hold them accountable. More
by plt254
June 07, 2019
The best service one can ever get for their car Always receive the best service here. Never had one problem. They quickly fixed the issue and the car was back to normal with the AC quickly. Always receive the best service here. Never had one problem. They quickly fixed the issue and the car was back to normal with the AC quickly. More
by DELLAPORT
June 06, 2019
No one call when part arrived Warranty service. Part on order. Few weeks later no one call. I decided to call them up and come to found out the part has been in the shop for awhile Warranty service. Part on order. Few weeks later no one call. I decided to call them up and come to found out the part has been in the shop for awhile Zero consideration of customer More
by LAWRENCELI222
June 03, 2019
Service The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle would highly recommend Ferman Bmw More
by eric.lane
Other Employees Tagged: Brian Pelletier, Jamie Annese, Mary Keller, Alex Wolf, Robert Chodorowski, Karl Alvarez , Phil Bennis, Paul Scaglione, Steven Venden
May 19, 2019
Annual Service Good professional service. In for annual maintenance, nothing unexpected. Was able to get a loaner and not have to wait in the showroom. Car was retur Good professional service. In for annual maintenance, nothing unexpected. Was able to get a loaner and not have to wait in the showroom. Car was returned clean when done. More
by RRUPAR
May 17, 2019
DISAPPOINTING SERVICE *Very disappointed with Ferman BMW service. SIMPLE OIL CHANGE FOR BMW 535I MSPORT Even after clearly stating the issues, With Nick, he never advised *Very disappointed with Ferman BMW service. SIMPLE OIL CHANGE FOR BMW 535I MSPORT Even after clearly stating the issues, With Nick, he never advised his Blue team to perform any courtesy inspection and move over they stated everything is fine on the document.** Everyone waiting for their car can hear the noises on the car and told me. Rear tires are less thread and bad but not mentioned. Just to name a few things. Finally, they called me 3 hours after the car was ready and parked outside, while i was sitting right in front. (Simple Oil change) BAD EXPERIENCE WITH FERMAN SERVICE. I called and left several messages to the service manager and never recieved a call back or can reach him, sorry to say this but Ferman BMW has lost their customer Service courtesy skills. I am not a complaining type but this action needs attention. Please make a note and think before you take your bmw to Ferman More
by LEFASINO
May 14, 2019
Love these people Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! Text what I need. Come in get a loaner. Pick it up later. Awesome people . They take all of the pain out of it!thank you! More
by JEFFSTERNS
Other Employees Tagged: Cesar Tereso, Jamie Annese, Mary Keller, Gary Mack, Karl Alvarez , Brian Gains, Ryan George, Alan Mazur, Steven Venden
May 12, 2019
Engine light came on when wife on way to work, she came home She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment for the morning. The service adviser was very professional and courteous. The problem (leaking gasket on gas cap). Everything took about 2 hours and they washed the car. Alex Murray More
by BALEXM1
Other Employees Tagged: Jamie Annese
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