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Nick Hawk
790 Reviews
Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
27 yrs, 3 mos
790 Reviews
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790 Reviews of Nick Hawk
April 03, 2019
Excellent Service Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend F Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend Ferman BMW to my friends. More
by hawkster67
Verified Customer
April 03, 2019
Great cutomer service and product knowledge. Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated pr Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated properly. More
by GLACHAPEL
Other Employees Tagged: Mary Keller, Karl Alvarez
April 02, 2019
Great We had a great time choosing a car that fits my family needs. My Professional client advisor is Robert Chodorowski and he help me meet the criteria th We had a great time choosing a car that fits my family needs. My Professional client advisor is Robert Chodorowski and he help me meet the criteria that I need in getting a brand new BMW. We had a great time specially my son who keeps going back multiple times in the refreshment area. The only thing that upsets me is the slow processing of paper works but other than that I would recommend Ferman BMW to my friends and family. More
by betheltibus
Other Employees Tagged: Robert Chodorowski, Joe Cleaver , Alan Mazur
April 02, 2019
Just plain horrible experience I have come several times to the service section. Spent thousands of dollars for repairs probably not required. Problem persists. No one cares. Just s I have come several times to the service section. Spent thousands of dollars for repairs probably not required. Problem persists. No one cares. Just sweet talking. They never return calls. Only solace is they provide a loaner car I have directly discussed with manager and shop foreman More
by Anonymous
Other Employees Tagged: Paul Scaglione
April 01, 2019
Gary is great!! Gary was super kind and helpful. He still checks in to make sure everything is good with my car. Highly recommend!! You won’t be disappointed! Gary was super kind and helpful. He still checks in to make sure everything is good with my car. Highly recommend!! You won’t be disappointed! More
by Morganherrig
Other Employees Tagged: Gary Mack
March 31, 2019
Fernan Bmw is horrific They sold a 60 yr woman alone a lemon 8k m it needs brakes n tires. N they screwed me 1k on pull ahead program. They sold a 60 yr woman alone a lemon 8k m it needs brakes n tires. N they screwed me 1k on pull ahead program. More
by CHERYLANN1110
Other Employees Tagged: Brian Pelletier, Bob Murray , Brian Gains
March 23, 2019
1st Time Service on 2018 330i CPO I called to reserve an appointment and loaner car. When I arrived I was told "no loaner car" and that I said I did not need one. That was the complet I called to reserve an appointment and loaner car. When I arrived I was told "no loaner car" and that I said I did not need one. That was the complete opposite of what I requested as I needed to attend conference calls and other meetings for work. I was also referred to Nick Hawk by Garrison Basinger (a long time and loyal Ferman BMW customer). Garrison went out of his way when I took delivery on the car to let Nick know I would be in and to take care of me. Nick couldn't be less engaged. Conversely, the manager or the valet and the valet attendants couldn't be more helpful and of great service to me. More
by kimberlygrippe
March 17, 2019
Diagnose and repair tail lights Great customer service and product knowledge in all areas. Nick Hawk always communicates all service issues to me immediately so that they can be addr Great customer service and product knowledge in all areas. Nick Hawk always communicates all service issues to me immediately so that they can be addressed and work can proceed. More
by GLACHAPEL
Other Employees Tagged: Mary Keller , Alan Mazur
March 11, 2019
Service Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status o Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status of my car. More
by quiri17
Other Employees Tagged: Mary Keller , Erin Chaparro
March 11, 2019
Very pleasant visit. Needed service for oil pan... friendly. Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my busi Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my business is appreciated. I am acknowledged from the minute I get there. I enjoy taking my car for service here. More
by LGONCE03
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