Nick Hawk | Page 69

A great experience. Everything was taken care of promptly and efficiently. Everyone was friendly and supportive and the communication regarding the progress of the repair Everything was taken care of promptly and efficiently. Everyone was friendly and supportive and the communication regarding the progress of the repairs and servicing was first rate. Will definitely come back. More

by ray Verified Customer Verified Customer

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Routine maintenance was anything but routine Ferman BMW has maintained my car since I bought it in 2015. Nick is great. I said do what has to be done (I have maintenance paid for several more yea Ferman BMW has maintained my car since I bought it in 2015. Nick is great. I said do what has to be done (I have maintenance paid for several more years) and they did the big checklist, changed wiper blades, did all kinds of little stuff (as well as the oil change it needed) and gave it back to me washed on the outside and vacuumed on the inside. I waited while service was done and it was pretty quick. More

by Actress4hire Verified Customer Verified Customer

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First class as usual Always a pleasure working with Nick. Easy to schedule with options, accommodates my schedule and responds to changes quickly. Also ensures all the req Always a pleasure working with Nick. Easy to schedule with options, accommodates my schedule and responds to changes quickly. Also ensures all the required work and service is documented. More

by MG Verified Customer Verified Customer

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Good service, but slow and expensive They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but I saw many people coming and getting done with their cars and my car was never done (I did have an appointment). Also, I called before to ask for the price of a service without giving my name and I got an estimate, but when I got there they told me it was twice that much. Not sure I want to go back, I might go to a different place next time, don't like to be taken advantage of. The final result of the service was good, though. More

by batelyon Verified Customer Verified Customer

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Your BMW is acting up before the holiday trip of 1,122 miles Hello Jamie, Our BMW is misfiring under acceleration. Is there any way to have it checked tomorrow? What every person wants is the YES answe Hello Jamie, Our BMW is misfiring under acceleration. Is there any way to have it checked tomorrow? What every person wants is the YES answer and I got it! BMW checked, repaired, and oh, by the way we found a nail in one of your tires. Whoops! Good thing that Beamer acted up or on the trip.........FLAT and stuck on the road. Good thing a safety inspection is done at every visit! THANK YOU BMW SERVICE TEAM! Oh, the trip for Thanksgiving was not ruined! More

by devildogjoer Verified Customer Verified Customer

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Professional & courteous service - Nick rocks! Nick worked me into the schedule with limited notice and provided regular updates as the service progressed. The work performed on my car was complet Nick worked me into the schedule with limited notice and provided regular updates as the service progressed. The work performed on my car was complete and timely and the complimentary car wash is always appreciated! More

by Nolechick Verified Customer Verified Customer

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Great service as always from Nick Hawk ! Getting your car serviced can be stressful but having nick as my advisor makes us easy knowing he looks out for his customers! Will not buy a car an ! Getting your car serviced can be stressful but having nick as my advisor makes us easy knowing he looks out for his customers! Will not buy a car anywhere else! More

by beachtini08 Verified Customer Verified Customer

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Amazing experience - AS ALWAYS! Jamie Annese and nick hawk, along with everyone else in your service department always amaze me. Always so professional and polite, and they always ge Jamie Annese and nick hawk, along with everyone else in your service department always amaze me. Always so professional and polite, and they always get me in and out in record time. More

by LORILESSA Verified Customer Verified Customer

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rotten setup app 1 month prior to app requesting a loaner car, not a rental from enterprise,a loaner BMW. had to wait for car, did not get another X5. we are setup app 1 month prior to app requesting a loaner car, not a rental from enterprise,a loaner BMW. had to wait for car, did not get another X5. we are do to buy a new car ,it would have been super to drive an X5 like mine for the day. when my X5 was repaired on the passenger air bag, i noticed grease finger prints on driver side air bag next to window, not happy. called nick several times he does not answer his phone or return messages i left for him. More

by yhogger Verified Customer Verified Customer

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Good service I have been going to this dealership for service for fourteen years & cannot say that I have ever had bad service at any time .. They’ve always did & I have been going to this dealership for service for fourteen years & cannot say that I have ever had bad service at any time .. They’ve always did & do excellent work on my BMW .. More

by JEFFGRUBERGOCOLTS Verified Customer Verified Customer

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