Nick Hawk | Page 7

Very nice and courteous. Seats for waiting are comfortable. Service person was very helpful. Thank you Seats for waiting are comfortable. Service person was very helpful. Thank you More

by misselliejean Verified Customer Verified Customer

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I’m so far happy with the help that has been provided but I mentioned when I purchased the car about the speaker grill having an issue and they just said it was cleaner stuck and the service department said I mentioned when I purchased the car about the speaker grill having an issue and they just said it was cleaner stuck and the service department said it needed to be replaced. Considering it was so close to purchasing that car and I mentioned it before buying it I felt they should have handled it vs telling me I have to pay to fix it. Just my thoughts More

by fred.quinones2020 Verified Customer Verified Customer

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awesome service and accommodations. The team there is very helpful and make sure the your time isn't wasted. The team there is very helpful and make sure the your time isn't wasted. More

by mqfears Verified Customer Verified Customer

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Dealership said they changed the oil and rotated the tires on the car and neither were done tires on the car and neither were done More

by angryray Verified Customer Verified Customer

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My service technician was great. Comfortable environment and I was kept well informed. Thank you! Comfortable environment and I was kept well informed. Thank you! More

by cfokendall Verified Customer Verified Customer

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I like Ferman BMW , but I wish the prices were more affordable. Some of your prices are out of line . They are not affordable . affordable. Some of your prices are out of line . They are not affordable . More

by dirtkingandqueen Verified Customer Verified Customer

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Nick was great. He made sure everything I needed was taken care of without any hassle He made sure everything I needed was taken care of without any hassle More

by mac9 Verified Customer Verified Customer

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Always great service when I take my vehicle here. Brand new tire covered under warranty with no questions asked Brand new tire covered under warranty with no questions asked More

by CHRIS.FIORE Verified Customer Verified Customer

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Nicely integrated personable customer interface (Nick) with service components utilizing the latest in IT (I.e. mechanic video) for effectively communicating to the customer (me) and all. with service components utilizing the latest in IT (I.e. mechanic video) for effectively communicating to the customer (me) and all. More

by bmilian Verified Customer Verified Customer

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It’s always a pleasure going to Ferman BMW for service, from the time I pull up outside until I leave their service experience surpasses all others. Friendly smile and knowledgeable team members makes you from the time I pull up outside until I leave their service experience surpasses all others. Friendly smile and knowledgeable team members makes you keep coming back. Great job . More

by PHILGRT42 Verified Customer Verified Customer

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