Nick Hawk | Page 6

The communication, timeliness of completion, and expertise of the work were excellent. I have used them before and will do so again. expertise of the work were excellent. I have used them before and will do so again. More

by bdivers Verified Customer Verified Customer

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The service was great, I like that they added the feature of sending a service test message to approve or deny the services and also show a demo of what needs to be fixed. The only thing I didn’t like is the of sending a service test message to approve or deny the services and also show a demo of what needs to be fixed. The only thing I didn’t like is they had my car for almost 2 days why not offer me a loaner to test out a new bimmer and I would have been ready to purchase a new car. More

by Lori Verified Customer Verified Customer

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The staff were friendly and knowledgeable. My card was fixed on time and the cost was reasonable. The also arranged Uber drop off and pick up. My card was fixed on time and the cost was reasonable. The also arranged Uber drop off and pick up. More

by rychu1 Verified Customer Verified Customer

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Over the years I have both purchased & serviced my BMW’s at Ferman. The service has been thorough & always excellent & trustworthy. I hold Nick Hawk & his team in highest esteem. at Ferman. The service has been thorough & always excellent & trustworthy. I hold Nick Hawk & his team in highest esteem. More

by FRIEBER Verified Customer Verified Customer

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Not sure about good service, inspection paper said all was good & as soon as I got in car a warning light was on for parking lights, really! was good & as soon as I got in car a warning light was on for parking lights, really! More

by Pknurse53 Verified Customer Verified Customer

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Had a recall on my car. I was never there before. I had recently put air in my tires. The low tire pressure light stayed on so I asked while my car was there could they r I was never there before. I had recently put air in my tires. The low tire pressure light stayed on so I asked while my car was there could they reset it. When I got my car Nick said they couldn’t get the display to reset and since they don’t work on older models I should just looked for someone who does. On the way home the display went crazy with more characters, most I never saw before. It kept saying to stop the car carefully. Even the windshield wipers came on by there selves. I called back and left a message as to what could have happened and received no reply. Now the SOS with a sword through it comes on whenever I first start the car. When I did leave a message I wanted to know what the recall was for and didn’t hear back about anything. I think I didn’t hear back is because they did something to the sensors when they were trying to reset the low tire pressure light More

by JCZepp Verified Customer Verified Customer

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The service is always excellent at Ferman BMW and I never have any issues. Ferman answers all questions and addresses my issues. have any issues. Ferman answers all questions and addresses my issues. More

by klarocca2002 Verified Customer Verified Customer

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Jamie is amazing as always. Excellent service and prompt turnaround. The loaner staff is beyond nice as well! Excellent service and prompt turnaround. The loaner staff is beyond nice as well! More

by Lisa77 Verified Customer Verified Customer

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Always top notch and excellent customer service. They run a very professional service center and take terrific care of their customers: They run a very professional service center and take terrific care of their customers: More

by TAMMYDICKMAN Verified Customer Verified Customer

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Done quickly and done right. Had an appointment, didn't have to wait. As a bonus the car came back washed and shiny Had an appointment, didn't have to wait. As a bonus the car came back washed and shiny More

by kelkylemel Verified Customer Verified Customer

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