I can’t say enough how wonderful my experience was with
Subaru. The people there are so very nice. Nicole is so very EXCELLENT at her job. I hope she is rewarded for the great job she does. Polite, kind, k
Subaru. The people there are so very nice. Nicole is so very EXCELLENT at her job. I hope she is rewarded for the great job she does. Polite, kind, knowledgeable about all car information. Nicole is a diamond in the rough. I will be back in the future.
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by Frieda
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Lester Glenn Subaru responded
Hi Frieda,
Thanks for sharing your wonderful experience with us! We're so happy to hear that Nicole made such a positive impression on you. She truly is a gem, and we’ll be sure to pass along your kind words. It's great to know you’ll be returning in the future, and we can’t wait to welcome you back!
Happy Driving,
The Lester Glenn Subaru Team
Pleasant staff and great communication between texts,
email and phone calls. Courtesy shuttle was a plus!
email and phone calls. Courtesy shuttle was a plus!
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by CKAMINSKI1022
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2025 -
Lester Glenn Subaru responded
Hey CKAMINSKI1022,
Thanks for the great feedback! We're happy to hear that our team provided excellent communication across texts, emails, and phone calls. We're also glad you enjoyed the courtesy shuttle! We appreciate your support and look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
No additional comments, everything was fine.
Nine, eight, seven, six, five, four,, three, two, one.
Nine, eight, seven, six, five, four,, three, two, one.
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by RAFRIZZELL
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2025 -
Lester Glenn Subaru responded
Hey RAFRIZZELL,
Thanks for taking the time to leave a review! We're glad everything went smoothly. If you ever need anything in the future, don’t hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Very good communication.
Nicole was very informative about the repair process and helped to get me out and on my way quickly with a loaner car. Much appreciated.
Nicole was very informative about the repair process and helped to get me out and on my way quickly with a loaner car. Much appreciated.
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by STUAUSTIN7
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2025 -
Lester Glenn Subaru responded
Hey STUAUSTIN7,
Thanks for the great feedback! We're glad to hear that Nicole provided clear communication and made your repair process smooth and efficient, even arranging a loaner car to get you on your way quickly. We appreciate you taking the time to share your experience!
Happy Driving,
The Lester Glenn Subaru Team
Nicole is very knowledgeable about what should be done
and helpful in all other options.
and helpful in all other options.
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by LANCERS1114
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2025 -
Lester Glenn Subaru responded
Hey Lancers1114,
Thanks for the great feedback! We're so glad to hear that Nicole's knowledge and helpfulness made your experience a positive one. Providing top-notch service and guidance is what we strive for, and we appreciate you taking the time to share your experience.
Happy Driving,
The Lester Glenn Subaru Team
Nicole was excellent, as usual.
I was in and out in under two hours and updated along the way.
I was in and out in under two hours and updated along the way.
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by JACQUELINE.N.WHITLEY
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Lester Glenn Subaru responded
Hi Jacqueline,
Thanks for sharing your experience! We’re so happy to hear that Nicole provided you with excellent service and kept you updated throughout the process. It’s great that everything was completed so efficiently, and we appreciate you taking the time to share this positive feedback with us!
We look forward to serving you again soon!
Happy Driving,
The Lester Glenn Subaru Team
Great service and very friendly staff.
They go above and beyond. Would definitely recommend Lester Glenn.
They go above and beyond. Would definitely recommend Lester Glenn.
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by FOURTODDS
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Lester Glenn Subaru responded
Hi Fourtodds,
Thanks for sharing your kind words! We’re thrilled to hear that you had a great experience with us and that our team went above and beyond for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Lester Glen’s service crew always works with me to
accommodate my urgent needs! Always a pleasure to work with Nicole. She is concise and follows thru!
accommodate my urgent needs! Always a pleasure to work with Nicole. She is concise and follows thru!
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by ANAMARTINEZ
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Lester Glenn Subaru responded
Hi ANAMARTINEZ,
Thanks for sharing your wonderful experience with us! We’re so happy to hear that Nicole continues to take great care of you and provide excellent service! Her commitment to being concise and following through really makes a difference. We're glad we could accommodate your urgent needs and make your visit a pleasant one!
Looking forward to seeing you again soon!
Happy Driving,
The Lester Glenn Subaru Team
Sales and service are excellent pricing very competitive
and reasonable and affordable and friendly well worth the visit highly recommended
and reasonable and affordable and friendly well worth the visit highly recommended
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by FRANKAGUGLIARO
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Lester Glenn Subaru responded
Hi Frank,
Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation!
We look forward to assisting you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
I needed a passenger side mirror, the mirror price was
reasonable, but if I wanted painted to match my car, The paint job was $200.00. That is not reasonable..
reasonable, but if I wanted painted to match my car, The paint job was $200.00. That is not reasonable..
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by JJBATE0617
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Lester Glenn Subaru responded
Hi JJBATE0617,
Thanks for sharing your experience with us! We have shared your review with our management team and we're glad to hear that Bert was able to work with you! To clarify, our collision center has standard charges that are applied when completing jobs like these. We understand that pricing is important, and we're happy that we could come to a resolution that worked for you. We appreciate your understanding and look forward to assisting you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
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