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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel | Page 3

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Nina Joeckel

May 20, 2026

Dealership Rating
Employee Rating

I have been a customer for years and trust them They don't over sell repairs More

by TSTUEHLER
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 08, 2026

Grinwald Ford responded

Thank you so much for your amazing 5 STAR review! 😁 We appreciate your loyalty and we are so grateful to have you as a long-time customer! Your feedback means so much to us, and we are happy to know that we continue to meet your expectations.

May 18, 2026

Dealership Rating
Employee Rating

Very happy. No problems. Very happy with service. Very happy with Nina Joeckel. She was clear and top of things and had good customer service. More

by Starkla63
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 28, 2026

Grinwald Ford responded

Thank you! We are delighted to know that our team exceeded your expectations and have earned a 5 STAR review from you! Your kind words mean the world to us, and we can't wait to share your compliments with Nina and the rest of our team! 😊 We look forward to being of service to you again next time!

May 18, 2026

Dealership Rating
Employee Rating

Nina was awesome Service dept is awesome and will be back again Best experience ever More

by joeckelnina
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 28, 2026

Grinwald Ford responded

Thank you so much for the 5 STAR review! You taking the time to give us such positive feedback is appreciated and we look forward to seeing you again soon! ☺️

May 11, 2026

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Employee Rating

Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Lauri Kelleher , Angel Oquendo

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May 14, 2026

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

May 08, 2026

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Employee Rating

They were very efficient got my work van and my personal pick up taken care of TY More

by Cablemandave
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 14, 2026

Grinwald Ford responded

Dave, we are humbled by your support and such a positive review! We hope to continue to be your preferred choice for any of your future service needs. 😁

April 30, 2026

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Employee Rating

Great little dealership. Very friendly staff. Bought two vehicles from them in the past two years and I live in IL! More

by dprice11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Grinwald Ford responded

David, Thank you for the FIVE STAR review! We are thrilled that we were able to help you find your 2024 F150 and your 2025 Explorer! We hope that they continue to bring you joy and we appreciate you taking the drive to come and visit us!

April 07, 2026

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Employee Rating

The service department is so helpful and understanding! I would recommend Grinwald to anyone. Friendly More

by slbilgrien
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Apr 09, 2026

Grinwald Ford responded

Thank you so much for taking the time to share your rating with us! We are grateful and appreciate you allowing us to service your vehicle!

April 07, 2026

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Employee Rating

Service department only fixed half of the problem and then when confronted service manager about it she started to give me excuses of why it probably still wasn't working. More

by jim.graf
Recommend Dealer
No

Other Employees Tagged: Nina Joeckel

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Apr 16, 2026

Grinwald Ford responded

Thank you for taking the time to give us your feedback and I am so sorry to see you were not satisfied with your experience here. I followed up with service on this concern and it sounds like this was a company vehicle with a tracking device connected. Please feel free to reach out to me directly on how we can make this right. Thank you! 920-261-1800 - Chelsea

April 04, 2026

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Employee Rating

Very friendly advisors and easy to understand! I would bring my vehicle back to Grinwald Ford for future visits More

by schuettlloyd98
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Apr 09, 2026

Grinwald Ford responded

We sincerely appreciate your business and are thankful for your feedback! Your satisfaction is what drives us and we look forward to welcoming you back for future visits.

March 14, 2026

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Employee Rating

SERVICE DEPT ROCKS! !!!!!!! THERE SHE WAS JUST WALKIN DOWN THE STREET SINGIN DOO WAH DIDDY DIDDY DUM DIDDY DOOO More

by johneske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher , Angel Oquendo

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Mar 18, 2026

Grinwald Ford responded

Hi John~ Wow, great review! We truly appreciate your loyalty and are grateful to have you as a long-time customer. Your feedback means a lot to us, and we are thrilled to know that we continue to meet your expectations! Thank you!! 😀

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