They are always so helpful and friendly.
They are fast and efficient. They do a great job! I recommend them to everyone.!!!
They are fast and efficient. They do a great job! I recommend them to everyone.!!!
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by Jnsima
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful review! I truly appreciate your kind words about our team's helpfulness, friendliness, and efficiency at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to seeing you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The service reps are always caring and professional.
They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech.
They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech.
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by CADDYLOVER03
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback! I'm pleased to hear that you found our service representatives caring and professional. I appreciate your understanding regarding the oversight of your fluids during this visit. Your experience is important to us, and I encourage you to reach out to Mark Christopher Auto Center if you have any further concerns. We look forward to serving you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Nobu is a great service advisor!
The service department always gets me in and out quickly with everything done right!
The service department always gets me in and out quickly with everything done right!
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by BEN81
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I'm delighted to hear that you had a great experience with Nobu and our service department at Mark Christopher Auto Center. We strive to provide efficient and quality service, and it’s rewarding to know we met your expectations. We look forward to seeing you again for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Have been doing business with Mark Christopher for 30+
years; the team is great!
Thanks
Greg
years; the team is great!
Thanks
Greg
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by GREGERICKSON51
Verified Customer
Verified Customer
Oct 04, 2025 -
Mark Christopher Auto Center responded
Thank you, Greg! I truly appreciate your loyalty over the past 30 years and am thrilled to hear that you think our team is great. Your support means a lot to us at Mark Christopher Auto Center. We look forward to serving you for many more years to come!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I have been going to this dealer for over 15 years for
service for my cars. They are always professional and friendly. I would recommend them to everyone who wants a honest, helpful, and courteous service
service for my cars. They are always professional and friendly. I would recommend them to everyone who wants a honest, helpful, and courteous service department.
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by Jnsima
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! I truly appreciate your loyalty to Mark Christopher Auto Center over the past 15 years. It’s wonderful to hear that you consistently receive professional and friendly service from our team. We look forward to continuing to provide you with honest and courteous service in the future. Please feel free to recommend us to your friends and family!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Came in for routine 15k mile maintenance, tire rotation,
and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer
and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer to update” will be ready tomorrow. I have a feeling they hadn’t even looked at the car yet….so I paid for Uber to go home. They told me it would be done a couple of hours on Fruday. I got a text Friday 9 am, uodate done, part ordered….car will be ready in an hour. Told them I’d pick it up in two hours. I arranged for someone to drive me to dealership…on my way in…about noon (so almost three hours past the time Nobu said it would be ready, another text….part won’t arrive until afternoon, let’s schedule return appt. Huh? You said an hour…”I apologize”. I get there….the other lady in service area says I will get a call when part arrives, could be a couple days, so install next week…huh??Nobu says let this afternoon, this person says couple of days….since I’m there I make appt for Monday. They say they will call when part arrives. Friday no call. Saturday no call. I think service is. Loses Sunday…so I don’t think I’m getting a call today. On my way home…I check tire pressure….not inflated to spec..now I’m questioning whether the tires have been properly rotated…..no a good service visit. Should have kept my Lexus.
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by r_tanakaya
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Julie Escobar
, Not sure about females name…..
Sep 28, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. I understand your concerns regarding the delays and communication issues during your recent visit to Mark Christopher Auto Center for your 15k mile maintenance. Your feedback is invaluable, and I appreciate you bringing this to our attention.
We strive to provide timely and efficient service, and I encourage you to reach out to me directly to discuss your concerns further. Your satisfaction is important to us. Thank you for your patience, and we hope to serve you better in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My service advisor, Nobu, is wonderful to work with.
He professional and communicates well on the progress of my vehicle.
He professional and communicates well on the progress of my vehicle.
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by krystinsnyder
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback, Krystin! I'm glad to hear that you had a positive experience with Nobu at Mark Christopher Auto Center. I appreciate your kind words about his professionalism and communication. If you need anything else or have further questions, feel free to reach out. We look forward to seeing you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I always come in as a walk in for my oil changes.
They get right to me and finish up quickly.
They get right to me and finish up quickly.
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by RICKIECORDOVA
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2025 -
Mark Christopher Auto Center responded
Thank you for your review, Rickie! I am glad to hear that you have consistently had a great experience with our quick and efficient service for your oil changes at Mark Christopher Auto Center. We appreciate your loyalty and look forward to seeing you again for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great customer service and fast on resolving all issues
on the vehicle. I would definitely recommend GM.
on the vehicle. I would definitely recommend GM.
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by edwardolopez99
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
my car was serviced in a very efficience manner I'm glad
& very happy with your service team if I ever need my car to be service I will take it there again best regards thanks
& very happy with your service team if I ever need my car to be service I will take it there again best regards thanks
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by MARTIN655
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful feedback, Martin! It's great to hear that you were happy with the efficient service from our team at Mark Christopher Auto Center. We look forward to assisting you again in the future for any of your car service needs. Best regards!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932