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Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Nobu Damon

November 19, 2025

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Employee Rating

I was told 3 hrs for diagnostic, it took approx. 24hrs. No loaner available. I had to rent a car. Told me I needed a new battery to fix the problem (my battery was only about one year old) I therefo More

by veronicalgreen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JC

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Nov 19, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Veronica. I understand your concerns regarding the extended diagnostic time and the issues you faced after the service. It’s important to us that our customers leave satisfied, and I appreciate your feedback about the lack of communication. I encourage you to reach out to me directly at Mark Christopher Auto Center to discuss this further. Your satisfaction is our priority. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

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Great service and very helpful and addressed all of my concerns and offered solutions for my car More

by marsplanet_996
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and that your concerns were addressed at Mark Christopher Auto Center. Our team is always here to offer solutions for your car. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

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Always a great experience coming here for my vehicle service needs. Management is top notch, Jeff Rizi is amazing, always goes above and beyond to make sure we are taken care of. My service advisor is More

by Haro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Nov 17, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Haro! I am thrilled to hear that you always have a great experience at Mark Christopher Auto Center. It's fantastic to know that Jeff Rizi and our team have been able to provide you with top-notch service. We appreciate your kind words and look forward to assisting you with your vehicle service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

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This service was great with no issues. Work and speed of work on point. Communication was great. Thank you More

by boxer3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Mark Christopher Auto Center responded

Thank you for sharing your positive experience! I'm so happy to hear that you had a great experience with the service at Mark Christopher Auto Center. We take pride in our work and communication, and I'm excited to know that it made a positive impact on your visit. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2025

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Nobody Domon is a great service advisor and he goes above and beyond to make sure that you feel comfortable and not feel like you will be taken advantage off. I will recommend Mark Christopher Cadillac to ev More

by antonioyarbough
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Antonio! I'm thrilled to hear about your positive experience with Nobody and his dedication to providing excellent service. At Mark Christopher Auto Center, we strive to ensure our customers feel comfortable and valued. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2025

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A very nice auto center. Especially since I went to the wrong service center and you still took care of my oil change for me. More

by DKKLOBUCHAR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose

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Nov 06, 2025

Mark Christopher Auto Center responded

Thank you for your great review! I am glad to hear you had a positive experience at Mark Christopher Auto Center. We appreciate your trust in us for your oil change, and we look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2025

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Employee Rating

The team is very helpful and was able to explain all charges in great detail. More

by Trotalot
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that our team at Mark Christopher Auto Center was able to assist you effectively and provide detailed explanations. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2025

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Employee Rating

Fast, efficient and courteous. Fixed right the first time. That's why I go to Mark Christopher More

by ahardin55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez , Christopher Alvaro was exceptional, he went over and above to make sure I was satisfied

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Nov 02, 2025

Mark Christopher Auto Center responded

Thank you for your review! I am happy to hear that your experience at Mark Christopher Auto Center was fast, efficient, and courteous, and that we got it right the first time. We appreciate your trust in us and look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2025

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Very pleasant and friendly fixed the problem on my car, was having problem with screen More

by paulgarcia1020
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Paul! I'm thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center and that we were able to resolve the issue with your car's screen. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2025

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Employee Rating

Nobu is the best advisor I have had the privilege to work with. The techs are always thorough and comment the repairs really well. Thank you Mark Christopher!!! More

by Benny M.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Mark Christopher Auto Center responded

Thank you for your thoughtful feedback, Benny! I'm happy to hear you had a great experience with Nobu and our technicians at Mark Christopher Auto Center. Your satisfaction is important to us, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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