Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 2

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
170 Reviews
4.6

170 Reviews

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170 Reviews of Nobu Damon

September 06, 2026

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My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
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Recommend Dealer
No
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2026

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Great service. Nobu was outstanding and provided great customer service. Turned a bad situation into a good omen. Thank you More

by DGOLDBERG1
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Recommend Dealer
Yes
Sep 05, 2026

Mark Christopher Auto Center responded

Grateful for such a positive comments! I’m pleased to hear that Nobu provided you with outstanding service and was able to turn the situation around for you. At Mark Christopher Auto Center, we strive to ensure our customers have the best experience possible. I appreciate your kind words, and we look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 03, 2026

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Nobu was extremely responsive. A true professional. Always returned my calls and explained things thoroughly. Always impressed with him and the service departemnt More

by DGOLDBERG1
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Recommend Dealer
Yes
Sep 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Nobu and the service department at Mark Christopher Auto Center. It's great to hear that you had such a positive experience with us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. More

by davidblock614
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Recommend Dealer
No
Sep 02, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2026

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I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. More

by RICOSFEET
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Recommend Dealer
Yes
Aug 30, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your loyalty to Mark Christopher Auto Center over the past nine years. It's important to me to hear about your experience with our service department and your high mileage vehicle. If you have specific concerns or would like to discuss your experience further, please feel free to reach out to me directly. I am here to help and ensure a great experience moving forward. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 29, 2026

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How do you take my car out of the bay and lose it for 20 mins and 3 people try and “find” it only for one to come back and say it’s being washed that I requested the wash when I never requested a wash the p More

by nicole.blackwood928
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Recommend Dealer
No
Aug 30, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Nicole. I understand your concerns about the experience you had at Mark Christopher Auto Center, and I appreciate you bringing this to our attention. We strive to maintain high standards and your input is valuable in helping us improve. If you would like to discuss this further, please feel free to reach out to me directly. I hope to have the opportunity to address your concerns and serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2026

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First class service every time I visit. Always informative and helpful with all my vehicles needs. More

by l.castillo.92411
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Recommend Dealer
Yes
Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review! I’m glad to hear that you consistently receive first-class service at Mark Christopher Auto Center. We are dedicated to being informative and helpful with all your vehicle needs. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2026

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Service department was great got my truck in and out quick so I could get back to work! More

by BEN81
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Recommend Dealer
Yes
Aug 16, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that our service department was able to get your truck in and out quickly. At Mark Christopher Auto Center, we strive to ensure our customers can get back to their busy schedules with minimal delay. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2026

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Multiple car buyer and have had almost all my services done here. HOWEVER, being 1st in line for a simple oil change and tire rotate that took 2 hours is pretty crazy. Really appreciate the lovely coffee More

by suzanne7
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Recommend Dealer
Yes
Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Suzanne. I appreciate your loyalty as a multiple car buyer at Mark Christopher Auto Center and your kind words about our friendly team and amenities. I understand that a 2-hour wait for an oil change and tire rotation is not ideal, and we are always looking for ways to improve our service efficiency. Please feel free to reach out directly if you have any further concerns or suggestions. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Genuine care and customer service feels like a lost art these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear More

by sslater5
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Recommend Dealer
Yes
Aug 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Slater! I’m thrilled to hear that you felt genuinely cared for and well-served by Nobu and the entire staff at Mark Christopher Auto Center. Providing clear communication and excellent customer service is our top priority, and I’m glad we made a positive impression on you. I appreciate your trust, and we look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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