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Nobu Damon
Nobu Damon | Page 8
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
138 Reviews
138 Reviews
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138 Reviews of Nobu Damon
September 28, 2025
Came in for routine 15k mile maintenance, tire rotation, and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer to update” will be ready tomorrow. I have a feeling they hadn’t even looked at the car yet….so I paid for Uber to go home. They told me it would be done a couple of hours on Fruday. I got a text Friday 9 am, uodate done, part ordered….car will be ready in an hour. Told them I’d pick it up in two hours. I arranged for someone to drive me to dealership…on my way in…about noon (so almost three hours past the time Nobu said it would be ready, another text….part won’t arrive until afternoon, let’s schedule return appt. Huh? You said an hour…”I apologize”. I get there….the other lady in service area says I will get a call when part arrives, could be a couple days, so install next week…huh??Nobu says let this afternoon, this person says couple of days….since I’m there I make appt for Monday. They say they will call when part arrives. Friday no call. Saturday no call. I think service is. Loses Sunday…so I don’t think I’m getting a call today. On my way home…I check tire pressure….not inflated to spec..now I’m questioning whether the tires have been properly rotated…..no a good service visit. Should have kept my Lexus. More
by r_tanakaya
Verified CustomerOther Employees Tagged: Julie Escobar, Not sure about females name…..
September 22, 2025
Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. on the vehicle. I would definitely recommend GM. More
by edwardolopez99
Other Employees Tagged: Dino Picanzo, Jackie Klosky, Javier Juarez, Juan Fletes
September 15, 2025
my car was serviced in a very efficience manner I'm glad & very happy with your service team if I ever need my car to be service I will take it there again best regards thanks & very happy with your service team if I ever need my car to be service I will take it there again best regards thanks More
by MARTIN655
August 27, 2025
Car is up and running like new, took a lil while but it’s all good now all good now More
by JOELMADRID1999
Other Employees Tagged: Chelsea Jose
August 24, 2025
Thank you Nobu! !!!!!!!!!!!!!!!!!!!!!!!! i have been saying forever how amazing Nobu is. And once again, just had car come out of service and he is the Best of the B !!!!!!!!!!!!!!!!!!!!!!!! i have been saying forever how amazing Nobu is. And once again, just had car come out of service and he is the Best of the Best. I could not believe how quick they finished our vehicle. I come there because of Nobu..... Huge asset to Mark Christopher. Lisa Unger More
by MDSDOLL2@aol.com
Other Employees Tagged: JC Cavazos , Brett Duffy
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
by FIVEUNGERGIRLS
Other Employees Tagged: Dino Picanzo, Leslie Fuentes, Javier Juarez, Juan Fletes , Julie Escobar, Dario Gomez
