Norbert Santos | Page 5
Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
30 yrs, 8 mos
101 Reviews
Write a Review101 Reviews of Norbert Santos
May 12, 2025
I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More
Other Employees Tagged: Bryce Shibata, Val Valadez , Priscilla Camacho, Karina Gonzalez, Mike Latham, Dwayne Reyes
May 09, 2025
I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
May 09, 2025
From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA , Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
March 28, 2025
Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao , QERIM RACAJ, Dwayne Reyes, Jason Saephanh
March 08, 2025
First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More
Other Employees Tagged: Lee Reloza, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Jason Saephanh
February 13, 2025
Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Karina Gonzalez, QERIM RACAJ
February 12, 2025
Val Valadez and Norbert Santos have been my Service Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight is Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight issue but Val was there that day. These two are seamless; their positive qualities are tremendous. Val looked at the previous service records and said that I am due to have a 10K mileage service in less than 2 months in March. He says the car is going to be here for the headlight replacement anyway. Why not save yourself a trip back to get the maintenance done later on when you can do it all now? Great idea!!! More
Other Employees Tagged: Val Valadez , Mike Latham
December 17, 2024
Yes, we feel like family! ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep us informed and proceed on the straight and narrow path. Come game day today, she was especially helpful. She definitely made my day when she informed us that not only did she want to buy our Avalon Hybrid, her $$$ offering was well within our limit. I yelled out "SOLD"!!! LOL, LOL. Seriously, we really appreciate how your team members made us feel like family including Brett in Finance and Norbert over in Service. You already know that we will continue to come see you guys every 6 months for both Diane's new Highlander Hybrid Platinum and my Prius V's service needs. Thank you once again for making us feel like family. More
Other Employees Tagged: Val Valadez , Tabitha Sims, Hannah, Bret Brophy
November 23, 2024
It is always good experience for me to service vehicles at Maita Toyota. Bryce Shibata is a knowledgeable and helpful advisor. at Maita Toyota. Bryce Shibata is a knowledgeable and helpful advisor. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, PEDRO VALENCIA MENDOZA , Mike Latham
Dealership Inventory (258 Vehicles)

