Norbert Santos
Norbert Santos at Maita Toyota of Sacramento

Norbert Santos | Page 5

Service Manager

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.4
101 Reviews

Dealership Experience

30 yrs, 8 mos

4.4

101 Reviews

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101 Reviews of Norbert Santos

May 12, 2025

Dealership Rating
Employee Rating

I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! More

by rusetss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Val Valadez , Priscilla Camacho, Karina Gonzalez, Mike Latham, Dwayne Reyes

May 09, 2025

Dealership Rating
Employee Rating

I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words More

by GEFINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

May 09, 2025

Dealership Rating
Employee Rating

From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA , Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

March 28, 2025

Dealership Rating
Employee Rating

Everything was good and it took less than an hour, there was no need to wait long More

by aiakhnitsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao , QERIM RACAJ, Dwayne Reyes, Jason Saephanh

March 08, 2025

Dealership Rating
Employee Rating

First of all your customer service is not good and does not have proper behavior with the customer. More

by AHMADJAWED.SADAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Reloza, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Jason Saephanh

February 13, 2025

Dealership Rating
Employee Rating

Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! More

by jacquelinehara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Karina Gonzalez, QERIM RACAJ

February 12, 2025

Dealership Rating
Employee Rating

Val Valadez and Norbert Santos have been my Service Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight is More

by NascarBilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Valadez , Mike Latham

February 01, 2025

Dealership Rating
Employee Rating

Great service and excellent customer service there. Appreciate the promptness. Thank you very much every time I have been there. More

by SSNIDER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce, used car repairs

December 17, 2024

Dealership Rating
Employee Rating

Yes, we feel like family! ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep More

by SIVAD1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Valadez , Tabitha Sims, Hannah, Bret Brophy

November 23, 2024

Dealership Rating
Employee Rating

It is always good experience for me to service vehicles at Maita Toyota. Bryce Shibata is a knowledgeable and helpful advisor. More

by rusetss
Recommend Dealer
Yes
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