Norbert Santos | Page 4
Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
30 yrs, 8 mos
96 Reviews
Write a Review96 Reviews of Norbert Santos
August 26, 2025
Nice and very helpful employee’s will return for more maintenance work on my 2017 toyota highlander. 👍🏽🤙🏽 maintenance work on my 2017 toyota highlander. 👍🏽🤙🏽 More
Other Employees Tagged: Lee Reloza, Val Valadez, Angel Cruz , Mike Latham, Dwayne Reyes
July 31, 2025
Great service. Narvic my service writer did not wonder job. Keep up the great work. Narvic my service writer did not wonder job. Keep up the great work. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao , Mike Latham
June 08, 2025
As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao , Priscilla Camacho, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
May 12, 2025
I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More
Other Employees Tagged: Bryce Shibata, Val Valadez , Priscilla Camacho, Karina Gonzalez, Mike Latham, Dwayne Reyes
May 09, 2025
I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
May 09, 2025
From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, PEDRO VALENCIA MENDOZA , Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
March 28, 2025
Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Joe Valadao , QERIM RACAJ, Dwayne Reyes, Jason Saephanh
March 08, 2025
First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More
Other Employees Tagged: Lee Reloza, Joe Valadao, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Karina Gonzalez, Mike Latham, QERIM RACAJ, Jason Saephanh
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