Ovidio Cirtina

Great customer service. Friendly faces. Very helpful. Clear communication. Clean showroom. Reasonable prices. Mr. Martinez was very nice. Friendly faces. Very helpful. Clear communication. Clean showroom. Reasonable prices. Mr. Martinez was very nice. More

Print

Samuel Velazquez did a great job working with myself and my wife to pull together all the other representatives to identify the 2026 Forester, take it for a test drive and complete all the negotiations to my wife to pull together all the other representatives to identify the 2026 Forester, take it for a test drive and complete all the negotiations to arrive at a very satisfactory deal allowing us to leave driving our new vehicle. The entire process proceeded exceptionally smoothly. The test drive and information provided regarding operation of the vehicle made our drive home go very smoothly. Thank you Sam and all the other SOJ supporting staff for making the transaction such a success. More

Print

cannot say enough about Malak at Subaru of Jacksonvile. SHE is the reason I am over the moon about my Subaru Forester!!~ I cannot stop recommending her to anyone who asks me about my new 2026 Subaru. I wa SHE is the reason I am over the moon about my Subaru Forester!!~ I cannot stop recommending her to anyone who asks me about my new 2026 Subaru. I walked in on Wednesday September the 16th & by September the 18th I was driving my new vehicle home. SHE MADE IT HAPPEN!!!!!! She ensured the colour, make & model arrived to Jacksonville from Ocala. And she stayed in touch with me through out the day. I went into Subaru of Jacksonville to look at the car I had been researching & did not intend to test drive or do anything except look.. Malak came over & we talked & she was so helpful & easy to talk to. She spoke to me with Concern & Grace, as I explained my situation & she walked me over to the screen & pulled up the vehicle I wanted & she WAS AMAZING!! She listened to my needs & she immediately assured me that my vehicle was a great choice & let me know there would be no issues as it was not on the lot BUT SHE REASSURED ME THAT she could get it for me. AND SHE DID!!!!! I had not intended to do a test drive but she brought the model over for me to look at & I decided to take it for a drive. I was SOLD. The vehicle was just super! After she took my details, I assured her I would be ready to pick it up as soon as she could get it there. She PULLED out all the stops & my vehicle was there by Friday the 18th!! Her ability to connect & listen was EXACTLY what I needed & I so appreciated it. When I asked about window tinting, she gave me a recommendation & again my vehicle was taken care of within 2 days. I cannot say enough about how wonderful she was walking me through this big purchase! She is the reason why I drove home happy as all get out in my 2026 Subaru Forester!! If everyone has a salesperson like Malak they would never hesitate to walk into a car dealership, as she was helpful & never ever hesitated to answer every question & explain all the features. Malak is truly the best & a Subaru of Jacksonville SUPER ⭐Star! More

Print

This is my fourth Subaru, all from Subaru of Jacksonville. I leased each of them for three years! Dealer service both for sales and thereafter were superior! The sales, service, and even telepho Jacksonville. I leased each of them for three years! Dealer service both for sales and thereafter were superior! The sales, service, and even telephone conversations were professional, knowledgeable, and customer focused !!! The sales people were patient and explained thoroughly! Mr Martinez was very helpful and answered questions for me and for my son who helped me, we discussed the differences in models and how suited to my needs mostly city traffic, with occasional 200 mile RT jaunts! Mr Martinez demonstrated the features of the model thoroughly and it gave me confidence to be aware of the myriad safety features! I will keep going back to this dealership and Enjoying the security and safety offered through the Subaru automobiles! I was able to lease the “sport model” Hybrid Crosstrek, and I’m very happy with it!! Again, a fourth time; “I Love my Subaru”!!! More

Print

All employees from various departments such as service, business, and sales were pleasant and friendly. The staff members were knowledgeable and efficient. The interior of the building was bright and clea business, and sales were pleasant and friendly. The staff members were knowledgeable and efficient. The interior of the building was bright and clean. More

Print

Jerry is always our go-to sales person! He helped me get my dream car! He helped me get my dream car! More

Print

Very knowledgeable and patient. I look forward to my additional training on how to use my new car. I look forward to my additional training on how to use my new car. More

Print

John did a great job explaining many of the features our new Forester has; he is extremely knowledgeable, patient, and professional! new Forester has; he is extremely knowledgeable, patient, and professional! More

Print

I dreaded buying another car, but Bob was wonderful to work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the thi work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the things that I wasn’t interest in. He never made me feel rushed to make a decision. I’ve already given a friend one of his cards. More

Print

No hassle purchase process, provided time to evaluate and decide, effective staff, customer focused, welcoming. decide, effective staff, customer focused, welcoming. More

Print